Infra Tech Support Practitioner

Position Title: Infra Tech Support Practitioner

Location: Onsite - Torrance CA 90501

Job Description:
A background aligned with IT cloud computing or systems administration is expected supported by AWS certifications or equivalent training. AWS Certification SharePoint
The primary required skill is AWS Administration.
A minimum of 7 years of experience in AWS Administration is required.
Infrastructure Support experience is considered a nice-to-have skill.

Job description:
AWS Application Infa Support Engineer - Job Summary
Role Overview
With Expertise in AWS Administration Collaborate and manage the team to perform effectively engage with multiple teams and contribute to key decisions.

Key Responsibilities
AWS Infrastructure Management
Administer and manage AWS services including EC2 IAM Lambda SQS SNS and CloudWatch
Oversee provisioning configuration and lifecycle management of cloud resources
Infrastructure & Application Support
Support application hosting environments including web/app/database servers
Manage DNS setup IIS configuration file servers (DFS) and Windows servers
Monitoring & Performance Optimization
Implement monitoring solutions and proactively identify performance bottlenecks
Drive continuous improvement to prevent incidents and improve system reliability
Security & Compliance
Manage access controls (IAM roles AD groups) and enforce security policies
Oversee firewall WAF SSL certificate and network security configurations
Stakeholder Collaboration & Leadership
Work closely with cross-functional teams to resolve issues and drive improvements
Lead/mentor support team members and ensure effective task execution
Contribute to operational strategy and continuous improvement initiatives

Core Skills
Strong expertise in AWS Administration and Cloud Infrastructure Management
Hands-on experience managing:
AWS services (EC2 Lambda IAM CloudWatch SNS SQS)
Load balancers WAF firewalls (AWS & CDN tools like Akamai)
Solid understanding of IT Infrastructure Operations and Production Support
Experience with:
o Windows Server administration and IIS
o SQL Server access and permission management
o Active Directory (AD Groups service accounts)
o Application Server Management - App/Web/DB servers

Comments
AWS Administration (P4 - Expert)