Immigration Program Manager

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the worlds largest enterprises to the most ambitious startups - use Stripe to accept payments grow their revenue and accelerate new business opportunities. Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyones reach while doing the most important work of your career.

About the team

The Talent Mobility team powers Stripes global agility by making talent movement effortless compliant and business-aligned. We partner with individual Stripes and stakeholders to navigate travel temporary assignments permanent relocations immigration and internal career moves. By designing and managing global mobility immigration and internal mobility programs we help Stripe move talent seamlessly across borders roles and teams - unlocking opportunities for growth enabling the business to deploy talent globally and unleashing Stripes global potential.

What youll do

A high-performing Talent Mobility and Immigration program is critical to Stripes growth and ability to hire and retain talent worldwide. We are seeking someone passionate about both U.S. and global immigration who can strategically manage supplier relationships deliver exceptional employee experiences and scale programs in a fast-paced environment. Youll bring deep expertise in U.S. immigration (visa sponsorship green card processes compliance audits) as well as global immigration (work permits business visas in-country compliance and cross-border transfers). You will also leverage AI automation and advanced analytics to innovate optimize processes and enhance the overall employee experience. This is a unique opportunity to play a meaningful role in Stripes Talent Mobility and Immigration programs at a high-growth global company.

In this hands-on role youll be a key member of the Talent Mobility team partnering with Recruiting Legal People Operations Compensation Payroll and especially our external suppliers (immigration counsel). Youll oversee U.S. and global immigration programs end-to-end manage escalations ensure compliance and drive vendor accountability and performance.

Responsibilities

• Own day-to-day and strategic management of immigration counsel and talent mobility vendors including SLAs performance reviews accountability escalation handling and continuous improvement.
• Manage end-to-end U.S. immigration operations including visa sponsorship (H-1B O-1 L-1 TN F-1/OPT/STEM OPT) green card/PERM process work authorization maintenance and compliance.
• Partner with external counsel and internal stakeholders to manage global immigration programs including work permits business visas cross-border transfers and in-country compliance.
• Provide direction guidance and partnership to embedded/on-site immigration vendor resources ensuring alignment with Stripe priorities high-quality employee experience and timely resolution of cases.
• Collaborate with Recruiting Legal and other stakeholders to advise on immigration strategies for hiring workforce planning and retention across both U.S. and global markets.
• Ensure compliance with U.S. and global immigration laws audits reporting requirements and vendor-managed case accuracy.
• Develop scalable immigration and mobility policies manager/employee guidance and self-service tools to increase clarity and adoption.
• Leverage AI automation and advanced analytics to:
  • Predict bottlenecks and optimize workflow for immigration and mobility programs
  • Automate repetitive case management tasks and reduce cycle times
  • Enhance employee self-service tools and digital resources for immigration and mobility queries
  • Generate actionable insights from program data to inform strategy and improve decision-making
• Review and resolve exceptions across immigration and mobility cases coordinating with vendors and internal stakeholders.
• Monitor vendor reporting and internal data for accuracy identify trends and deliver insights to leadership.
• Stay current on U.S. and global immigration regulatory changes and partner with counsel to advise stakeholders on impact and readiness.
• Develop and manage the immigration budget including annual forecasting and monthly budget-to-actual reviews with Finance. Monitor variances provide explanations and implement adjustments as needed to ensure accurate financial management.

Who you are

Were looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements you are encouraged to apply. The preferred qualifications are a bonus not a requirement.

Minimum requirements

• BA/BS degree or equivalent experience in Immigration Talent Mobility Human Resources or a related field.
• 10 years of progressive experience in Talent Mobility with deep expertise in both U.S. and global immigration.
• Demonstrated experience managing supplier and vendor relationships including supporting RFP processes and contract discussions supplier onboarding performance management against SLAs/KPIs issue resolution feedback delivery and oversight of onsite vendor resources with a focus on risk management compliance and continuous improvement.
• Advanced knowledge of the U.S. immigration lifecycle including non-immigrant visas (H-1B O-1 L-1 TN) employment-based green cards (PERM I-140 Adjustment of Status) and compliance obligations.
• Knowledge of global immigration frameworks including work authorization processes country-specific visa requirements and compliance considerations.
• Experience leveraging AI automation and analytics tools to improve process efficiency decision-making and employee experience.
• Familiarity with immigration/mobility case management platforms HRIS systems (e.g. Workday) and ticketing systems (e.g. Salesforce).
• Strong skills in handling complex and ambiguous cases exercising judgment and critical thinking.
• Data analysis and reporting expertise; able to monitor vendor performance identify gaps and recommend solutions.
• Ability to manage competing priorities across multiple initiatives simultaneously.
• Proven ability to manage projects from conception to execution.
• Strong written and verbal communication skills; ability to advise and influence senior stakeholders across functions without direct authority

Preferred qualifications

• Experience supporting immigration audits (DOL USCIS or international compliance reviews).
• Experience designing predictive analytics dashboards or automated workflows for talent mobility or immigration programs.