GTM Operations Business Partner

Join the team redefining how the world experiences design.

Hello hey gday mabuhay kia ora 你好 hallo vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and youre probably keen to find out whats on offer so well get straight to the point.

Where and how you can work

Our flagship office is in Sydney Australia but weve made our way from down under to a campus in Austin Texas which is now home to our US operations. You have choice in where and how you work we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.

What youd be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think thats all part of the fun. So this will give you the flavor of the type of things youll be working on when you start but this will likely evolve.

At the moment this role is focused on:

Owning the GTM Operating Cadence

• Design and run the operating rhythm for the whole GTM org & Sales & Success Supergroup from leadership forums through to all-hands activations and QBRs.

• Partner with the Chief of Staff and Group Leadership so every meeting ritual and forum has a clear purpose the right audience and a sharper outcome than the one before.

• Hold the org accountable to its cadence. Notice when a ritual has lost its edge and reset it.

Owning GTM-Wide Communications

• Be the comms drumbeat for GTM - from maintaining and keeping our Slack clean through to dynamic newsletters & face to face touch points

• Translate complex updates from senior leaders into clear useful messages that land for everyone from a regional sales rep to a systems admin

• Build the comms muscle of the org and define what great looks like

Driving End-to-End Program Delivery

• Work hand in glove with the GTM Strategy & Operations team and set clear work streams with owners milestones and momentum - experience in GTM programs is essential

• Keep a large cross-functional team of operators on track to deliver on their work streams- from AI iniatives through to enablement masterclasses

• Work closely with the Chief of Staff & CCO on company-wide programs including supporting with goal tracking comms updates and wrangling multiple supergroups

Partnering on Org-Wide Events

• Partner with the Chief of Staff to design and run GTMs flagship moments including GKO and other org-wide events that shape how the team feels and performs

• In conjunction with the Chief of Staff drive the operational backbone of these events end-to-end from concept through to logistics content and the follow through

Youre probably a match if

• Youre a natural operator. Youve set the operating cadence for an org before. Youve owned org-wide communications. Youve run big moments and made them feel effortless

• You have 5 years of deep program and project management experience ideally inside a fast-growing tech or scale-up environment and youve delivered complex cross-functional programs end-to-end

• You have a strong GTM instinct. You can sit with a regional sales lead and talk pipeline sit with a Success leader and talk renewals then turn around and document a brief to share with group leadership

• You bring top-tier communication skills across written verbal async and live

• Youre a relationship-building powerhouse building trust quickly with senior leaders peers and ICs.

• You bring clarity to ambiguity making sense of shifting priorities and driving alignment when things are still forming

• You spot gaps and fix them. You run experiments. You improve the system as you go

• You bring great energy and a great vibe. You uplift the people around you and contribute to a positive collaborative culture.

• Youre excited about leveraging AI to automate optimize and elevate operational impact

About the team

Were on a mission to bring Canva into every organization across the globe. The GTM org is customer-obsessed with our sole focus being to ensure that our customers are getting value out of Canva and that Canva creates net-positive impact to the organizations we work with.

The Operations Partnering team is a global team of 80 made up of Chiefs of Staff Operations Business Partners and Admin Business Partners predominantly based in Sydney but your coach will be based in San Francisco. Their mission: to build and optimize ways of working that empower Canvanauts around the world to achieve Canvas mission strategy and goals as effectively as possible.

The team sits within the People (HR) specialty but Ops BPs are deeply embedded in the business area they support day-to-day. As an Ops BP youll be joining a team of 25 Operations Business Partners across the globe. Its a tight-knit group with a strong learning culture and real community.

Whats in it for you

Achieving our crazy big goals motivates us to work hard - and we do - but youll experience lots of moments of magic connectivity and fun woven throughout life at Canva too. We also offer a range of benefits to set you up for every success in and outside of work.

Heres a taste of whats on offer:

• Equity packages - we want our success to be yours too

• Health benefits plans to support you and your wellbeing

• 401(k) retirement plan with company contribution

• Inclusive parental leave policy that supports all parents & carers

• An annual Vibe & Thrive allowance to support your wellbeing social connection office setup & more

• Flexible leave options that empower you to be a force for good take time to recharge and supports you personally

Check out for more info.

Other stuff to know

We make hiring decisions based on your experience skills merit and business needs in compliance with applicable local laws.

We celebrate all types of skills and backgrounds at Canva so even if you dont feel like your skills quite match whats listed above - we still want to hear from you!

When you apply please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. Please note that interviews are conducted virtually.

Check out for more info.

Remote Work :

No

Employment Type :

Full-time