Business Office Manager

The Business Office Manager ensures day-to-day Business Office activities run smoothly improve processes and help manage the performance of other Business Office Coordinators.  The Business Office Manager is also responsible for managing all campus-based financial operations related to student accounts collections and inventory. This role ensures aggressive collections accurate reporting and support for institutional financial compliance. A primary accountability for this position is the reduction of aged receivables and prevention of bad debt.

• Lead campus-based efforts to collect and resolve past-due student account balances coordinating directly with students staff and third-party partners.
• Monitor accounts receivable aging reports weekly identify at-risk or chronically delinquent accounts and implement proactive recovery strategies.
• Track and report on collections performance recovery rates and bad debt impact; provide monthly reporting to senior leadership.
• Ensure 100% of student collection activities are completed by required institutional deadlines.
• Ensure all billing payment arrangements and collections activities comply with FERPA FCRA FDCPA Title IV and institutional policies.
• Own the reconciliation process for aged receivables ensuring all past-due accounts are reviewed documented and escalated as needed.
• Collaborate with Financial Aid Office as necessary to ensure integrity of receivables in Nexus.
• Initiate third party collections on aged accounts in accordance with institutional policies and procedures.
• Order distribute and track receipt of books supplies and inventory related to student instruction; maintain accurate records for campus audit readiness.
• Serve as the primary contact for students for all billing-related inquiries.
• Oversee campus cash and check handling procedures in accordance with Uniteks financial policies including daily reconciliation secure storage accurate logbook entry and timely deposits.
• Ensure full compliance with protocols for student-facing cash receipt verification remote check deposit (RCD) and documentation submission.
• Maintain documentation and ensure data accuracy in the student information system (SIS).
• Support financial literacy initiatives and provide clear guidance to students on managing their financial obligations.
• Complete assigned financial reporting tasks audits and ad hoc projects as directed

Qualifications :

• 4-5 years of experience in student accounts billing collections or accounts receivable.
• BA/BS in Business Accounting or Finance (required).
• Demonstrated knowledge of student finance systems billing practices and collection strategies.
• Proficiency in Excel and SIS/ERP systems e.g. Anthology Tuition Options and Excel.
• Strong organizational skills attention to detail and the ability to manage multiple priorities.

Additional Information :

We Offer:

• Medical Dental and Vision starting the 1st of the month following 30 days of employment
• 2 Weeks starting Vacation per year.  Increasing based on years of service with company
• 12 paid Holidays and 2 Floating Holiday
• 401K with a Company Match
• Company Paid Life Insurance at 1xs your annual salary
• Leadership development and training for career advancement
• Tuition assistance and Forgiveness for you and your family up to 100% depending on program

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time