Field Auto Adjuster Pasadena CA

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The Auto Field Appraiser is responsible for working in the field to assess vehicle damage conduct onsite inspections and accurately document losses. This role includes writing repair estimates in accordance with company guidelines taking detailed photographs of vehicle damage and managing the full estimating process including supplements and negotiations with repair facilities and other vendors. The appraiser schedules and completes inspections efficiently maintains thorough documentation and communicates clearly with customers and partners. A strong focus on exceptional customer service is essential ensuring customers are informed and supported throughout the claims process.

We are seeking an Auto Field Appraiser in the Pasadena CA area with prior experience in an auto field appraisal or estimating role. The ideal candidate will have handson experience handling supplements and repair negotiations and be proficient in industrystandard estimating software such as CCC Audatex or Mitchell. This role requires strong field assessment skills attention to detail and the ability to work independently while delivering accurate estimates and excellent customer service.
Key Responsibilities

Builds established relationships with both internal and external customers

Applies thorough understanding of regulatory compliance and fair claims practices

Negotiates settlements makes settlement payments and documents all activities in the file within escalated authority limits

Processes a deep understanding of the content of all policy types written by the company

Exhibits proficient estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses
Supervisory Responsibilities

This job does not have supervisory duties.