Donor Relations Specialist

At Vitalant the impact you make doing work that is purposeful meaningful and worthwhile is vital. As a member of our non-profit organization you can be impact-inspired to provide vital clinical services to communities nationwide vital products to those in need of a donors generosity or vital scientific research that advances blood safety worldwide.

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Job Description:

Vitalant is seeking a Donor Relations Specialist dedicated to making a positive difference. If you are customer-focused and impact-inspired to help others and making a difference is vital for you youll experience a career built on purpose an organization created to care and a team committed to lead together.

Your impact as a Donor Relations Specialist is vital. You will support Vitalants life-saving mission by making a GREAT first impression as the face of Vitalant; providing education on various blood and blood product donation procedures; assisting donors with check in and keeping the workflow running smoothly in the center.

What to Expect

Base Pay: $18.75 - $19.75 / Hour

Schedule: Sun & Mon 6:30a-3:30pm; Tue & Wed 12pm-8pm; Thu 9:30am-5:30pm

Our comprehensive total rewards support you your family and your future with:

• Medical dental and vision insurance
• 401K 5% company match
• Tuition assistance up to $5k per year
• Free basic life and AD&D insurance
• Free short-and-long-term disability insurance
• Paid time off
• Employee Resource Groups
• Recognition and perks

As a Donor Relations Specialist youll get to:

• Assist donor services staff by addressing donor questions and monitoring donor wait times.
• Retain current donors by scheduling their next donation appointment.
• Educate donors on additional collection techniques to optimize donation opportunities.
• Administer customer service and marketing survey to donors.
• Review and enhance frequent donor programs and collection technologies such as automated to optimize the donation opportunities.

REQUIREMENTS:

• High School Diploma or GED required
• One year of customer service experience required

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If you are impact-inspired to help others and making a difference is vital for you youll experience a career built on purpose a company created to care and a team committed to lead - together.