Digital Operations Lead

Stellar IT Solutions LLC

Job Location:

Miami, FL - USA

Monthly Salary: Not Disclosed

Posted on: 14 days ago

Vacancies: 1 Vacancy

Job Summary

Role: Digital Operations Lead
Location: 2 S. Biscayne Blvd Miami FL
Duration:6-12 months
Work Model: Onsite 4 days/week (Monday-Thursday) remote on Friday

Position Overview
The Digital Operations Lead will be responsible for ensuring the reliability scalability and performance of the organizations digital IT platforms with a strong emphasis on SAP Hybris Commerce Cloud. This role requires a seasoned professional with deep expertise in site reliability engineering (SRE) cloud environments and modern API/microservices frameworks. The Lead will oversee operational excellence across digital commerce platforms drive incident management and partner with engineering teams to continuously improve system performance.
Key Responsibilities

Ensure high availability stability and scalability of digital commerce and API platforms.
Lead monitoring incident response troubleshooting and rootcause analysis for production systems.
Manage and optimize SAP Hybris Commerce Cloud and GraphQL services in live environments.
Collaborate with engineering teams to enhance system reliability observability and automation.
Define and manage servicelevel agreements (SLAs) to meet business and customer expectations.
Drive continuous improvement initiatives across digital operations and cloud infrastructure.

Core Skills & Expertise

Intermediate to advanced Site Reliability Engineering (SRE) practices.
Strong handson experience with SAP Hybris Commerce Cloud.
Proficiency in GraphQL services and API management.
Expertise in cloud platforms (AWS Azure) and observability tools.
Automation mindset with proven ability to streamline operations.

Qualifications

Bachelors degree in Information Technology Engineering or related field.
10 years of experience in digital operations leadership roles.
Deep knowledge of commerce platforms (SAP) microservices architecture API frameworks (GraphQL) and cloud environments (AWS Azure).
Strong problemsolving skills with proven success in incident management and system optimization.
Ability to lead crossfunctional teams and collaborate effectively with engineering and business stakeholders.

Required Skills:

SAPCOMMERCE CLOUD

Role: Digital Operations LeadLocation: 2 S. Biscayne Blvd Miami FLDuration:6-12 monthsWork Model: Onsite 4 days/week (Monday-Thursday) remote on FridayPosition OverviewThe Digital Operations Lead will be responsible for ensuring the reliability scalability and performance of the organizations digita...

Ensure high availability stability and scalability of digital commerce and API platforms.
Lead monitoring incident response troubleshooting and rootcause analysis for production systems.
Manage and optimize SAP Hybris Commerce Cloud and GraphQL services in live environments.
Collaborate with engineering teams to enhance system reliability observability and automation.
Define and manage servicelevel agreements (SLAs) to meet business and customer expectations.
Drive continuous improvement initiatives across digital operations and cloud infrastructure.

Core Skills & Expertise

Intermediate to advanced Site Reliability Engineering (SRE) practices.
Strong handson experience with SAP Hybris Commerce Cloud.
Proficiency in GraphQL services and API management.
Expertise in cloud platforms (AWS Azure) and observability tools.
Automation mindset with proven ability to streamline operations.

Qualifications

Bachelors degree in Information Technology Engineering or related field.
10 years of experience in digital operations leadership roles.
Deep knowledge of commerce platforms (SAP) microservices architecture API frameworks (GraphQL) and cloud environments (AWS Azure).
Strong problemsolving skills with proven success in incident management and system optimization.
Ability to lead crossfunctional teams and collaborate effectively with engineering and business stakeholders.

Required Skills:

SAPCOMMERCE CLOUD