Operations Assistant

The Operations Assistant at 111 Sign Inc. plays a crucial role in supporting the day-to-day administrative and logistical functions of the print shop. This individual will act as a liaison between production sales and customers ensuring smooth operations and excellent customer service. Below are the key responsibilities and qualifications for this position:

• Coordinate job tickets and work orders ensuring accurate specifications are communicated to the production team
• Track job status through the production workflow and provide timely updates to customers and sales staff
• Assist with scheduling press runs finishing work and shipping to meet deadlines
• Monitor inventory of paper ink and other consumables; place and track supply orders
• Receive and inspect incoming materials and shipments for accuracy and quality
• Prepare packing slips shipping labels and coordinate outbound deliveries/courier pickups
• Maintain accurate records in the shop management/MIS software (e.g. job costing order history)
• Support quality control checks on finished print jobs before shipment
• Assist with invoicing purchase orders and basic bookkeeping tasks as needed
• Respond to customer inquiries regarding order status proofs and delivery timelines
• Help maintain a clean organized and safe production and warehouse environment
• Provide general administrative support to the Operations Manager and production team

• High school diploma or equivalent required; Associates degree a plus
• 1 years of experience in an administrative operations warehouse or customer service role (print/graphics industry experience a plus but not required)
• Strong organizational skills with keen attention to detail
• Ability to multitask and prioritize in a deadline-driven environment
• Proficiency with Microsoft Office/Google Workspace; experience with print MIS or ERP software a plus
• Clear written and verbal communication skills
• Comfortable lifting up to 40 lbs and being on your feet in a production environment
• A team player with a positive can-do attitude

Required Skills:

Verbal Communication