US-Operations Lead

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best a Lead you embody a whole-store mindset and are integral to supporting the Store Leadership team. You play a critical role in facilitating meaningful experiences for both customers and team members and inform and energize our teams to do their best work and contribute to operational excellence. You actively connect with team members making sure everyone is equipped with the support tools and resources they need to deliver exceptional customer Operations Lead drives and maintains operational readiness and excellence for our stores. You support the leadership team in building and maintaining store team knowledge and engagement in inventory presentation and preservation standards. By engaging and influencing the store team through effective communication you make sure operational goals are met to create an experience like no other for our customers.

Make sure the store complies with Apple values and policies such as privacy and environmental initiatives while maintaining a culture of operational interpret and share data with the leadership team to strategize recognize successes and identify opportunities for improvement in key preservation work order tasks and supply budget in compliance with Apple sure all applicable health and safety standards are being met including the maintenance and testing of all life-safety and health partnership with the Operations team and the Technology and Merchandising Pro to make sure store technology and demos meet Apple Retail inform and align team members with store performance goals priorities and to time-sensitive team member feedback questions and concerns and escalate issues to Store Leadership as operational needs of the store such as opening and closing procedures cash management and other tasks as needed including but not limited to supporting customer-facing to an inclusive environment by respecting each others differences and having the curiosity to Apples values of inclusion and diversity in daily activities.

You should:nBe available to work a schedule based on business needs that may include nights weekends and public holidays in the retail store and reliably attend work as scheduled in line with local laws and subject to any approved able to lift and carry product to various locations within and near the experience in retail or sales or related work experience. nHave experience mentoring or leading others personally or professionally.

You can:nMotivate others to achieve performance goals by fostering open dialog collaboration and conflict and settle differences in productive in a fast-paced environment and make timely decisions using analytics experience and excellent attention to detail and organization autonomously and be willing to take initiative without close a basic understanding of business productivity software such as Numbers or Excel.