Customer Relations Specialist
Job Location:
Job Location:
Weldon Spring, MO - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
21 hours ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Be the welcoming face and first point of contact for our organizationand help create a positive experience for every visitor and caller.
Schedule: Mon-Thurs 7:30a-6:00p (4 ten hour days)
Schedule: Mon-Thurs 7:30a-6:00p (4 ten hour days)
Are you a friendly organized professional who thrives in a fast-paced environment Were looking for a Customer Relations Specialist (CRS) to be the welcoming face of our clinic and a key part of our integrated care team.
As a CRS youll greet patients manage check-in and check-out for appointments (including primary care dental behavioral health and specialists) verify insurance and demographic information and collect co-pays. Youll also support day-to-day clinic operations to ensure things run smoothly and efficiently.
This is a great opportunity for someone who enjoys helping others working on a team and making a difference in the patient experience from the very first interaction.
This is a great opportunity for someone who enjoys helping others working on a team and making a difference in the patient experience from the very first interaction.
Key Responsibilities
- Greet patients and provide excellent customer service at every visit
- Manage appointment check-in/check-out including verifying insurance and demographics
- Collect co-pays and complete necessary paperwork
- Answer phones direct messages and assist with scheduling
- Keep the front office and waiting areas organized and welcoming
- Enter data accurately into electronic health records (EHR)
- Travel to nearby clinic locations as needed
- Maintain strict patient confidentiality and follow HIPAA guidelines
Requirements Skills Knowledge and Expertise
- High School/GED preferred
- At least one year experience in customer service required
- A valid drivers license and agency established minimum automobile coverage required
This Role Is a Great Match for Someone Who:
- Possesses strong communication and organizational skills
- Is comfortable in a high-traffic patient-facing role
- Is detail-oriented with basic computer and data entry skills
- Willing to travel locally between clinic sites if needed
Required Experience:
IC
About Company
Inspire Hope. Promote Wellness. CALL FOR AN APPOINTMENT: 844-853-8937 (TOLL FREE) BEHAVIORAL HEALTH CRISIS CENTERS: 833-356-2427 (TOLL FREE) BEHAVIORAL HEALTH CRISIS LINE: 988 Through compassionate, high-quality care, we guide individuals on their journey toward improved physical and ... View more
