Customer Service Representative
Job Location:
Rosharon, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Job Title: Customer Service Representative
Location: Rosharon TX 77583
Duration: 12 months (Possible Extension)
Pay Rate: $20.00 $26.00/hr on W2
Schedule: Monday Friday 8:00 AM 5:00 PM (Hybrid 3 days onsite)
Location: Rosharon TX 77583
Duration: 12 months (Possible Extension)
Pay Rate: $20.00 $26.00/hr on W2
Schedule: Monday Friday 8:00 AM 5:00 PM (Hybrid 3 days onsite)
Job Summary
The client is seeking a Customer Service Representative to support its Explosive Manufacturing Department by managing customer orders maintaining SAP data coordinating with internal teams and ensuring timely order fulfillment for Oil & Gas customers.
Key Responsibilities
- Process sales orders and provide administrative support for customer service operations.
- Track and communicate open order status with customers and internal teams.
- Coordinate with Production Buyers and Planners to ensure timely order fulfillment.
- Maintain records of shipments asset deliveries and invoicing.
- Resolve customer licensing issues and document resolutions in the support database.
- Maintain accurate customer and order data in SAP/ERP systems.
- Support continuous improvement initiatives using Manufacturing System principles.
Required Qualifications
- 1 3 years of Customer Service experience.
- 1 3 years of SAP experience.
- Experience with ERP systems.
- Strong administrative and office skills.
- Ability to work independently and manage multiple priorities.
- Excellent communication and customer service skills.
- Associate Degree preferred.
Additional Details
- Worker Training Location : Location
- Is this role bonus eligible : No
- Is this for a Pre-identified Candidate : No
- Please provide Pre-identified Candidate details : First & Last Name: Phone Number: Email Address: XXXX:
- Is this a Casual Worker : No
- Please enter in Shift Shift Premiums Hours and Rotation Specifics for this role : 8AM- 5PM Hybrid 3 days in office.
- Select Type of Work Location : Office
- Please select Environment Type : OnShore
- Will the position be required to wear respirator : No
- Please Select Driver Type : Non-Driver
- Is a TCC Controlled Technology check required : Yes