CAPPS Recruit Technical Lead (Remote)

Job Title: CAPPS Recruit Technical Lead (Remote)

Location: Austin TX

Duration: 12 Months with possible extension

Job Description:

The client Work includes but is not limited to the following:

• Performing highly advanced (senior-level) consultative services and technical assistance work related to supporting the CAPPS Program.
• Provides primary technical support for CAPPS Recruit which includes but is not limited to the following:

• Collaborating with the software publisher(s) and clients Managed Services vendor to ensure system performance and reliability.
• Collaborating with the software publisher(s)r and clients Managed Services vendor to ensure continuous improvement and innovation.
• Responsible for creating configuring testing and supporting all technical requests.
• NOTE: This position is currently responsible for transitioning clients CAPPS Central CAPPS Recruit application from the Oracle Taleo Talent Acquisition Suite (SaaS application) to the Oracle PeopleSoft Recruit application that includes Talent Acquisition Manager and Candidate Gateway (TAM/CG). The selected Candidate is expected to have an extensive working knowledge of both products.

• Responsible for ensuring the CAPPS HR/Payroll Requirements Procedures Development and Testing from the CAPPS Managed Services vendor meet the CAPPS written procedures coding standards and follow the CAPPS System Development Lifecycle.
• Responsible for ensuring that all digital products and content meet WCAG 2.1 accessibility standards. This includes maintaining perceivable operable understandable and robust experiences for all users regularly reviewing content for compliance and implementing updates or remediation whenever accessibility issues are identified.
• Responsible for providing oversight for the functional and technical design walks including but not limited to:

• Analyzing business processes and current system workflows to assess ERP design fit.
• Reviewing functional designs specs and integration docs to identify technical gaps.
• Evaluating upstream/downstream dependencies to ensure architectural alignment.
• Preparing technical scenarios and test cases to validate system behavior.
• Assessing designs for performance security scalability and data quality impacts.
• Providing concise technical feedback during design walks highlighting risks and dependencies.
• Supporting design reviews to ensure accuracy and readiness for development and testing.

• Responsible for reviewing developed code for compliance with client-defined requirements and validated code comparisons prior to migration to ensure adherence to all established standards.
• Responsible for providing support for Agency Direct Data Access (ADDA) which includes but is not limited to:

• Having the ability to quickly learn and adapt ADDA to interface with agency-specific tools such as Tableau Power BI Oracle SQL Developer and others as they are introduced.
• Having the ability to collaborate with CAPPS analysts Managed Services resources client IT resources and resources from potentially 100 agencies.
• Having the ability to offer specific actionable recommendations to accommodate agency-specific requirements that remain within client standards.

• Provides Level 2 Service Desk duties inclusive of but not limited to ticket handling for complex issues in-depth troubleshooting well documented analysis and basic configurations following an established and auditable process. All work is done in cooperation and collaboration with a Managed Services vendor that is responsible for all Level 3 duties.
• Performs all duties following clients processes policies and procedures within project scope and on schedule in accordance with milestones deliverables and due dates.
• Works under minimal supervision relying on experience and judgment to plan and accomplish goals independently performing a variety of complicated tasks. Established processes and procedures must be followed.
• Performs all work in accordance with Information Technology Infrastructure Library (ITIL) principles and practices for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business.
• Actively responds to and maintains customer ticket requests via the CAPPS Service Desk with current information and statuses including but not limited to:
• Work agency-submitted tickets that relate to interfaces configurations SAML connectivity and all related technical tasks across all agencies.
• Work all CAPPS IT-related tickets that relate to IP Whitelisting client EFT server connectivity agency transfer files batch failures and all related technical tasks across all agencies on CAPPS.
• Participates in Disaster Recovery and Upgrade Testing activities.
• Plans designs develops implements supports and maintains the information technology security measures to safeguard system information.
• Participates as directed in an annual SOC-1 attestation audit designed to ensure that controls are effectively designed and operated to ensure the accuracy and security of all information contained/processed via CAPPS. Any enhancements process changes or system fixes consider security availability processing integrity confidentiality and privacy as solutions are suggested approved and implemented.
• Performing other related Work as assigned.

CANDIDATE SKILLS AND QUALIFICATIONS

OTHER SPECIAL REQUIREMENTS

Have experience in gathering business requirements for large projects

• Work independently in a diverse team environment with on-site and remote team members.
• Have strong written verbal and interpersonal communication skills.
• Have knowledge of project management methodologies.
• Have knowledge of technical and functional attributes of Oracle PeopleSoft.
• Have problem-solving skills and the ability to multitask with readiness to put in extra efforts when necessary.
• Have experience with Agile and other SDLC methodologies.
• Have experience with ITIL methodologies.
• Have experience with or knowledge of information security frameworks (i.e. NIST).