Ivr Jobs in Addison

This will be the Lead overseeing the Offshore team Overall Expectations/Requirements:For Production Support Lead role (Onshore team lead of Offshore team) were looking for someone with 8 years of experience in IT (preferably 4 years of experience in contact center domain). Resource More...

This will be the Lead overseeing the Offshore team Overall Expectations/Requirements:For Production Support Lead role (Onshore team lead of Offshore team) were looking for someone with 8 years of experience in IT (preferably 4 years of experience in contact center domain). Resource More...

Contact Centre QA Alpharetta GA Job Description Technical/Functional Skills: Must have Contact Center Testing using IVR Cyara Automation CRM testing using Salesforce Agile Way of Working Genesys / Genesys cloud. Good knowledge of Contact Center Domain. Good knowledge of IVR routi More...

Contact Center QA Lead Alpharetta GA Fulltime Job Skills and Responsibilities: Must have Contact Center Testing using IVR Cyara Automation CRM testing using Salesforce Agile Way of Working Genesys / Genesys cloud. Good knowledge of Contact Center Domain. Good knowledge of IVR rout More...

5 years of experience in working on Nice InContact Cloud solution. In Depth Knowledge in InContact cloud solutions NICE Studio Certified Knowledge of designing and development of strategies including SDLC Agile JIRA & IVR coding through InContact Studio. Telecom knowledge includin More...

Brillio/Mastercard St Louis MO (3 days a week onsite is a MUST) Max rate $57/hr on C2C CYARA testing QA Lead 5 Years of Software QA/ Technical testing experience in Voice/Contact Center technologies namely Genesis IVR Experience in generating manual and automation test scr More...

Technology requirements Min 6 yrs hands on KORE.ai SmartAssist IVR Technologies Java Java Script Python Good experience on Conversational AI Platform Exposure to Gen AI and its concepts with conversational AI Products Good experience in understanding the business requirements and cre More...

Technology requirements Min 6 yrs hands on KORE.ai SmartAssist IVR Technologies Java Java Script Python Good experience on Conversational AI Platform Exposure to Gen AI and its concepts with conversational AI Products Good experience in understanding the business requirements and cre More...

Role: Genesys Cloud Developer Location: Remote Client: LTI Mindtree Candidate pay Rate: 70/hr. Job Description: 5 years of experience with the contact centre solutions. Expertise in Genesys Cloud solutions: Genesys Cloud Architect IVR callflows Routing. Handson with Genesys Clou More...

Customer Service Support / Helpdesk Lead US Citizens only (have to undergo a public trust clearance) Hybrid role Maryland Minimum of ten (10) years of experience in the Customer Service Support field focusing on Helpdesk IVR Contact Center operations and Tiered Support specifically More...

Title: Data Analyst for Genesys Telephony SystemWork location: TelecommuteWork hours: 9am to 5pm (ET) with occasional after hours work during go live support for implementation.Position background:Support and develop the migration of the existing Genesys i3 Dialer to the Genesys More...

Understand the Incident and the diagnostic/resolution actions attempted already by the Service Desk and any other Technology Tracks Use the designated or allotted communication bridge monitoring facilities and oncall schedule from Technology tracks to facilitate immediate attention f More...

Title: Data Analyst for Genesys Telephony SystemWork location: TelecommuteWork hours: 9am to 5pm (ET) with occasional after hours work during go live support for implementation.Position background:Support and develop the migration of the existing Genesys i3 Dialer to the Genesys More...

Title: System Administrator Position: ContractWork Location: TelecommuteWork Hours: 9am to 5pm (ET) with occasional after hours work during go live support for implementation. Description:Position background:Support and develop the migration of the existing Genesys i3 Dialer to th More...

Skills Required: An Enterprise Architect possesses knowledge and technical expertise in standards and technologies to support complex business analysis solution selection systems design and application integration. 1. Expert Knowledge in Amazon Connect Contact Center Development: Co More...

Job title: Five9 Developer Location: 100% Remote Contract: Contract through the rest of this year with possible extension Required Skills Strong experience and a solid understanding of backend (PHP/Laravel preferred Python Java/Spring desirable) and frontend languages (JavaScrip More...

USC/GC need LinkedIn Must have experience in Healthcare domain/company. They are looking for candidates in Richardson TX or Chicago IL Chicago with a 3 day onsite and 2 day remote schedule. But they are open to Remote candidates. They will prioritize Local candidates over re More...

TITLE: Sr. Network Engineer DURATION: 3 6month CTH LOCATION: Buena Park CA (Onsite two days a week. Only local candidates prefer LA or Orange County residents.) Need local DL Citizens and GCs only Communication skills need to be no less than a 9 out of 10. Need complete More...

Opening / Selling Statement: This position Is Responsible For Developing Frameworks For Test Scripting, Automation And Troubleshooting. The candidate is responsible for testing UI (Web applications), API and Mainframe, SQL (DML & DDL),This is a CTH position and the candidate is expec More...

Needs someone local to DMV as they will have team meetings once per week. UCP (DC) or MD office. Typically in the DC office. Looking for someone to support Salesforce Service Cloud application which helps customers on their member calls and calls coming in from providers as well. The More...

CVS Health is looking for a strong individual contributor that will be responsible for Quality Assurance Testing our Cognitive Artificial Intelligence (AI) portfolio of products including voice and chat bots. Duration of the engagement: 6+ monthsPreferred location: On-Shore/Unit More...

Salesforce QA Location: Washington, DC. on-site 1 day a week Rate: $60/hr C2C 12 months contract 3+ years Salesforce Testing Service Cloud (must have), Sales Cloud (nice to have) API Testing Automation Testing BDD/Gherkin, Selenium, Java SQL skills Good More...

Job Posting: Contact Center Director (PharmD) Location: Remote Job Type: Full-time Industry: Pharmaceutical/Biotech The Lagneta Group is a leading recruiting agency and we are currently seeking a highly qualified Contact Center Director with a PharmD degree. Job Summary: W More...

Position : Voice Engineers Location: Remote Contract Primary skills : Cisco Telephone (UCCE or UCCX, CUCM, Etc.) IVR skill Positions in this function are involved in various aspects of design, engineering and operations of the voice data networks and related equipment. Provid More...

Required: 7+ years in leading design, elaboration and implementation of business processes, strategies, rules, Analytical models (Adaptive, Predictive, VBD), Alert Designer, Action & Offer Management life cycle, Propensities, Scoring and Modeling (CAR and so on), Customer interaction More...

Title : IVR Analyst Location: Austin, TX / Mountain View, CA Start date: ASAP Job description Responsibilities: Partner with internal business teams (IVR Domain) to define business processes and associated system requirements. Participate in systems implementation projec More...

100% Remote from Anywhere Additional Job Details This position will be responsible for development of Contact Center Solutions.This included IVR in InContact using VCC scripting as well as building and maintaining services used in the Contact Center space.Description:The Software Eng More...

Title : Voice Engineer Location: Remote Employment: Long Term Contract NO OPT/CPT Job Description: Year of Experience -7year + Primary : Mitel VOIP PBX 3000 Series Mitel VOIP ACD System Mitel IVR Secondary : can be any of Telephony / IVR skill

Title : Voice Engineer Location: Remote Employment: Long Term Contract NO OPT/CPT Job Description: Year of Experience -7year + Primary : Mitel VOIP PBX 3000 Series Mitel VOIP ACD System Mitel IVR Secondary : can be any of Telephony / IVR skill

Title- Voice Engineer Location Remote Contract Position : Voice Engineer Number of positions :1 Remote Rate :$65Hr JD Year of Experience -7year + Primary : Mitel VOIP PBX 3000 Series Mitel VOIP ACD System Mitel IVR Secondary : can be any of Telephony / IVR skill

Job Title .Net IVR Senior Developer Relevant Experience (in Yrs) 8+ Technical/Functional Skills Required skills: C# skills with experience in Azure, .NET Core, .NET Framework, Azure Function Apps Twilio API & Services experience experience with Test More...

Role: IVR Backend Developer Location: Remote Contract: Long Term Project Client: TCS/ Pennsylvania Power & Light Job Description: Enterprise-level development experience in a microservice architecture environment. Strong verbal/written communication & facilitation skills. Must be More...

The Telecommunications Analyst will perform operational duties to support telephony infrastructure including but not limited to multiple VoIP PBX phone systems, Contact Center applications, Voice Mail, routing of calls, IVR scripts, analog lines, call accounting, and call recordin More...

Greetings..!! Hope you are doing great today!! Please review the job description if you find yourself comfortable with the description please share with me your updated resume along with the best rate of what you are looking for. Job Title: Cisco UCCE Engineer Location: Remote with up More...

Title: Business Analyst (Data) Location: that is hybrid 2-3 days each week in Norfolk, Virginia Visa: Any Visa (H1b bench only) Rate: $52/hr. C2C Duration: 18-24 month contract Moi : Video I received a brand new 18-24 month contract with ADP that is hybrid 2-3 days each week in Nor More...

.Net + IVR

Location Requirements: Hybrid Contract Length: 3 months and then possible conversion to AZL employee The candidate will be working on a variety of projects for the CRM capability. Overall experience with CRM Cloud Data and/or Cloud Data, and Informatica. Test Experience in API/ More...

Hi All, Job Title: AWS Solutions Architect Location: 100% remote EST or CST Contract Length: 6+ month C2H ( We need candidates that does not require sponsorship now or in future) Top requirements: AWS solutions Architect certification AWS Connect 3+ years- migration experi More...