Contact Centers Jobs in USA

DescriptionThe Director of Patient Access Contact Centers provides strategic and operational leadership over Emory Healthcares patient access contact centers. This role is responsible for optimizing performance fostering a culture of continuous improvement ensuring high-quality patient service and d...

DescriptionThe Director of Patient Access Contact Centers provides strategic and operational leadership over Emory Healthcares patient access contact centers. This role is responsible for optimizing performance fostering a culture of continuous improvement ensuring high-quality patient service and d...

YOUR MISSION:Join us in reimagining customer experience with Agentic AI. As Head of Technical Program Management (TPM) youll build and scale our global TPM function responsible for orchestrating complex Agentic AI deployments across our enterprise customer base. Youll own the TPM practice set standa...

YOUR MISSION:We are looking for a Technical Project Manager (TPM) to lead medium to highcomplexity deployments of our Agentic AI / conversational AI platform forenterprise this role youll own the end-to-end delivery lifecyclefrom scoping and planning through go-live and hypercareworking in a podmod...

YOUR MISSION:We are looking for a Technical Project Manager (TPM) to lead medium to highcomplexity deployments of our Agentic AI / conversational AI platform forenterprise this role youll own the end-to-end delivery lifecyclefrom scoping and planning through go-live and hypercareworking in a podmod...

Job Description:The Contact Center Manager oversees Valle del Sols centralized Patient Contact Center ensuring exceptional customer service timely patient access and efficient handling of inbound calls referrals and appointment scheduling across all service lines. This role provides leadership direc...

DepartmentCall CenterEmployment TypeFull TimeLocationMilan 4905Workplace typeFully remoteCompensation$16.00 / hourReporting ToKimberly Castillo-Cisneros Key Responsibilities Job Qualifications Benefits About Group O At Group O its our emplo...

Whats in it for you as a Contact Center SupervisorHybrid positionTraining and ongoing coaching to learn highly desired skills for career development. Opportunity to be part of a growing organization where you can make an impact on members teammates and the community in meaningful ways. Greater Good:...

YOUR MISSION:Join us in reimagining customer experience with Agentic AI. As a Strategic Engagement Manager at Parloa youll own the success of our most strategic enterprise customers. Your mission is to make Parloa indispensable translating each clients AI vision into measurable business outcomes an...

The job profile for this position isArchitecture SeniorAdvisorwhich is a Band 4 Contributor Career Track Role withCigna-Evernorth Services Inc.Responsibilities-Conduct internal client assessments which include as-is to-be gap analysis phased technology plans project plans and audit documentation.Res...

Job Title:Contact Center AgentReports To: Manager Contact CenterPositions Supervised: N/AFLSA Status: Non-ExemptJob SummaryThe contact center agent is responsible for assisting members in all assigned phases of savings and lending functions and exceeding referrals and sales goals. This position requ...

Job Title: UX/UI Designer with AI Chatbot Location: Hybrid Hartford Connecticut (Local OR Relocation) Duration: 06 months Interview: 1 Video interviews Visa: USC AND GREEN CARD Only Position Summary Client is seeking a User Experience (UX)/User Interface (UI) AI Chatbot Conversation Designer t...

As our Director of Strategic Planning and Analysis youll play a key role in turning big-picture goals into real-world results. Reporting to our VP of Strategic Planning and Analysis youll help connect strategy with executionusing data to uncover insights that drive smart decisions across the departm...

As our Director of Strategic Planning and Analysis youll play a key role in turning big-picture goals into real-world results. Reporting to our VP of Strategic Planning and Analysis youll help connect strategy with executionusing data to uncover insights that drive smart decisions across the departm...

About TRSSince 1917 the Teachers Retirement System of the City of New York (TRS) has been securing better futures for NYC educators. With a pension fund valued at approximately $120 billion TRS serves over 215000 members providing them with retirement disability and death benefit services.Position S...

About the role:We are seeking a detail-oriented and analytical Planning Analyst to join the Workforce Management (WFM) team under Global Support Operations & this role you will be responsible for advanced forecasting capacity planning and long-term strategic analysis for our 24x7 multi-channel glob...

OverviewNow hiring Call Center Representative-Hospital locationServes as a 24/7 central communication center ensuring all routine moderate complex and emergent customer requests are answered and routed to the appropriate department in a timely manner. Responds immediately to critical patient care co...

Full-timeDescriptionFor over 35 years DOC has provided our trusted partners with innovative custom total facility solutions for their commercial equipment needs. We strive daily to provide positive experiences and inspiring results by demonstrating unparalleled commitment to our customers community...

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights Zinnia simplifies the experience of buying selling and administering insurance products. All of which enables more people to protect their financia...

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights Zinnia simplifies the experience of buying selling and administering insurance products. All of which enables more people to protect their financia...