Service Standards Jobs in Turkey

We are seeking a detail-oriented and customer-focused Night Auditor to join our hospitality team in Bodrum Türkiye. As the Night Auditor you will be the backbone of our hotel operations during evening and night hours ensuring seamless guest experiences while maintaining accurate financial records an...

We are seeking a Guest Relations Supervisor to join our hospitality team in Bodrum Tü this supervisory role you will oversee guest relations operations and lead a team dedicated to delivering exceptional customer experiences. This position requires a professional empathetic leader who can motivate t...

We are seeking a Guest Relations Supervisor to join our hospitality team in Bodrum Tü this supervisory role you will oversee guest relations operations and lead a team dedicated to delivering exceptional customer experiences. This position requires a professional empathetic leader who can motivate t...

We are seeking a dynamic and customer-focused Assistant Guest Relations Manager to join our hospitality team in Bodrum Tü this role you will support the Front Office Manager in delivering exceptional guest experiences while overseeing daily front-of-house operations. You will be instrumental in main...

Swissotel Büyük Efes İzmir is seeking an experienced and dynamic People & Culture Manager to lead the Human Resources function at our 5-star property.This position holds full responsibility for the strategic and operational management of all People & Culture processes within the hotel and will repor...

Organizing and executing sales call programs; visiting existing and potential clients in order to generate demand collect inquiries and increase business volumeDeveloping in-depth knowledge of competitors products and market conditions to identify opportunities and maximize hotel revenuePlanning coo...

Scope of PositionEnsure timely and accurate movement of freight and information while providing exceptional customer service within the Ocean Export Department. Major Duties and ResponsibilitiesEnsure smooth and timely freight process flowEnsure accurate and timely data entry into our operational sy...

Major Duties and ResponsibilitiesEnsure smooth and timely freight process flowEnsure accurate and timely data entry into our operational systemTrack and Trace Transcon files and reportingEnsure accurate and timely client and vendor billingEnsure delivery of freight and timely clearance when applicab...

Major Duties and ResponsibilitiesEnsure smooth and timely freight process flowEnsure accurate and timely data entry into our operational systemTrack and Trace Transcon files and reportingEnsure accurate and timely client and vendor billingEnsure delivery of freight and timely clearance when applicab...

Organizing and executing sales call programs; visiting existing and potential clients in order to generate demand collect inquiries and increase business volumeDeveloping in-depth knowledge of competitors products and market conditions to identify opportunities and maximize hotel revenuePlanning coo...

The TIENS Group Co. Ltd. is a multinational conglomerate integrating industrial capital business capital and financial capital with its scope of business covering biotechnology health management hotel and tourism industry education & training e-commerce and finance investment etc. With its business...

Lean Management and Continuous Improvement:Leading continuous improvement initiatives across the MEA Region to enhance operational performance and promote lean management principles.Developing and implementing a robust lean framework to ensure consistent and effective deployment of lean practices al...

 Actively participate in the day to day security operations of the property to ensure the safety and security of all guests personnel and property.Patrol the interior and exterior of the hotel and confront any situations or persons that require investigation.Handle and document guest and employee ac...

We are looking for a hands-on Regional Sales & Operations Manager to lead the commercial and operational performance of our partners first location in Ankara. This role is responsible for end-to-end execution at site level and acts as the key point of contact between the Ankara operation and the hea...

Technical ManagerAs a Heartist you will be fully accountable for the technical integrity safety and sustainability of the hotel. This role is not passive maintenance; it is strategic technical leadership combined with hands-on operational control. You will ensure that all engineering systems support...

About the Role: Assist online shoppers from the DACH region with orders deliveries and returns. Responsibilities: Manage e-commerce inquiries via email and chat Resolve delivery or refund issues Maintain excellent service standards Requirements: German C2 English C1 Previous e-commerce o...

About the Role: Join our remote team supporting German-speaking clients. Handle inquiries via phone email and chat while maintaining outstanding service standards. Responsibilities: Resolve account billing and general service queries Escalate complex cases to higher-level support Keep accurate...

Role Summary: Were hiring a Client Support Executive to deliver first-class service to German-speaking customers. Duties: Respond to inquiries quickly and accurately. Document customer interactions. Liaise with internal departments for resolutions. Uphold company service standards. Requi...