Assistant Spa Manager
Job Summary
We are looking for an experienced and hands-on Assistant Spa Manager to support the daily operations of our luxury spa facility. This role is responsible for ensuring smooth operations high service standards team supervision and guest satisfaction in line with luxury hospitality expectations.
Key Responsibilities
Supervise daily spa operations ensuring service quality and cleanliness standards are consistently met
Support the Spa Manager in scheduling shift planning and daily task coordination
Lead motivate and monitor spa therapists and attendants during shifts
Ensure compliance with hygiene health & safety and grooming standards
Handle guest feedback and complaints professionally escalating when necessary
Monitor treatment rooms facilities and equipment; report maintenance issues promptly
Support inventory control linen management and product usage tracking
Assist with training new team members and reinforcing service standards
Ensure SOPs and brand standards are followed at all times
Qualifications :
Minimum 23 years of experience in a spa or wellness operation preferably in a luxury hotel environment
Prior same role experience is an advantage
Strong understanding of spa operations treatments and guest service flow
Good leadership communication and problem-solving skills
Ability to work flexible hours including weekends and public holidays
Good command of English
Well-groomed professional appearance with a service-oriented mindset
Additional Information :
Your team and working environment:
We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
Note: Customization may be included for any specific local or legislative requirements such as work permits.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more