Sutherland

Customer Service Consultants in this role get to:Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services processing payments or performing general account maintenance. Up-selling customers to

Customer Service Consultants in this role get to:Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services processing payments or performing general account maintenance. Up-selling customers to

As a Travel & Transport Lead you will play a pivotal role in ensuring smooth and efficient travel arrangements for our internal workforce. Your responsibilities will include:Core ResponsibilitiesCoordinate hotel reservations flight bookings and travel arrangements across regional and

As a Travel & Transport Lead you will play a pivotal role in ensuring smooth and efficient travel arrangements for our internal workforce. Your responsibilities will include:Core ResponsibilitiesCoordinate hotel reservations flight bookings and travel arrangements across regional and

We are seeking a Data Analyst with 3 years experience analyzing enterprise communication and AI data. You will track performance costs and customer metrics to drive optimization.Responsibilities:Analyze call statistics usage trends and AI token consumption.Develop dashboards (Tableau

We are seeking a Data Analyst with 3 years experience analyzing enterprise communication and AI data. You will track performance costs and customer metrics to drive optimization.Responsibilities:Analyze call statistics usage trends and AI token consumption.Develop dashboards (Tableau

Shape workplace culture: Offer support boost engagement and inspire positive attitudes; promote our culture and Winning Behaviors.    Keep Sutherland aligned: Measure and monitor existing policies and procedures.    Promote an open-door policy: Remain available to the team and encoura

Shape workplace culture: Offer support boost engagement and inspire positive attitudes; promote our culture and Winning Behaviors.    Keep Sutherland aligned: Measure and monitor existing policies and procedures.    Promote an open-door policy: Remain available to the team and encoura

Sutherland seeks an experienced candidate based in London to sell outsourcing offshoring and process transformation services to Asset Management Firms Investment Banking Firms and Brokerage Houses. The ideal candidate should possess strong hunting and sales abilities with a proven tra

Sutherland seeks an experienced candidate based in London to sell outsourcing offshoring and process transformation services to Asset Management Firms Investment Banking Firms and Brokerage Houses. The ideal candidate should possess strong hunting and sales abilities with a proven tra

A Python automation test engineer designs develops and executes automated test scripts using Python to ensure software quality. Key responsibilities include creating test plans writing test cases collaborating with development and QA teams reporting and tracking defects and integratin

A Python automation test engineer designs develops and executes automated test scripts using Python to ensure software quality. Key responsibilities include creating test plans writing test cases collaborating with development and QA teams reporting and tracking defects and integratin

Sales order & Claims creationMaintenance of customer portalCustomer query handling related to TAT or amendments to ordersDisputes / Issue resolution and RCAMIS reporting as neededResponsible for & Understands Order Management ProcessQualifications : Our most successful candidates wil

Sales order & Claims creationMaintenance of customer portalCustomer query handling related to TAT or amendments to ordersDisputes / Issue resolution and RCAMIS reporting as neededResponsible for & Understands Order Management ProcessQualifications : Our most successful candidates wil

Roles and Responsibilities:A. CE Team Delivery 1. Improve team performance on Customer Experience metrics (CSAT Issue Resolution ASAT) through CE observations and team engagement.2. Maintain program expertise by completing required amount of phone time / contact handling hours.3. Buil

Roles and Responsibilities:A. CE Team Delivery 1. Improve team performance on Customer Experience metrics (CSAT Issue Resolution ASAT) through CE observations and team engagement.2. Maintain program expertise by completing required amount of phone time / contact handling hours.3. Buil

For those of you who are interested in tourism and travel we offer the opportunity to get closer and work with the know-how of the global leader in the hospitality industry.You will get:Work from homeCompetitive salary and an attractive uncapped sales bonus schemeLots of benefits such

For those of you who are interested in tourism and travel we offer the opportunity to get closer and work with the know-how of the global leader in the hospitality industry.You will get:Work from homeCompetitive salary and an attractive uncapped sales bonus schemeLots of benefits such

As a Trainer you will deliver and evaluate soft & technical skills training on all aspects of client training. you are also expected to: Create facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledge. Fill out accurate reports. Es

As a Trainer you will deliver and evaluate soft & technical skills training on all aspects of client training. you are also expected to: Create facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledge. Fill out accurate reports. Es

OverviewWe are looking for a proactive and detail-oriented Technical Customer Support Specialist to join our team. The ideal candidate will have a solid background in payments transaction processing and customer service with a passion for this role you will be the key point of contac

OverviewWe are looking for a proactive and detail-oriented Technical Customer Support Specialist to join our team. The ideal candidate will have a solid background in payments transaction processing and customer service with a passion for this role you will be the key point of contac