Trainer Collections
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Job Location:
Angeles - Philippines
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
As a Trainer you will deliver and evaluate soft & technical skills training on all aspects of client training. you are also expected to:
Create facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledge.
Fill out accurate reports.
Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet company expectations.
Facilitate all aspects of a multi-week transmission and blended type new hire training & nesting.
Facilitate all aspects of floor-training and BQM Training for the program.
Responsible for self-skilling & certification during periods of un-activity (classroom) - Supervise and coach learners in nesting & BQM type environments.
Facilitate multi-hour product behavioral or tool change type learning experiences.
Oversee new hire progression and enhancement training; provide feedback and implement appropriate solutions.
Coach and give feedback to trainees to help them fulfill performance metrics.
Coach and provide feedback and supervision during OJT/Nesting/TQ/Evolution.
Qualifications :
Our most successful candidates will have:
At least 1 yearof work experience as a trainer.
Excellent working knowledge on Microsoft Office applications (Excel PowerPoint Word and Outlook)
Strong English verbal and written communication skills.
Strategic in developing solutions and process improvements.
Willingness and ability to work in a shifting or graveyard schedule.
Excellent ability to build networks within and across functions through proactive communication.
Ability to maintain a high degree of confidentiality and professionalism is critical.
Strong work ethic integrity flexibility diversity customer service orientation leadership/coaching skills and team building abilities are essential.
Internal Qualifications:
- Must have FY25 PDP score of Exceeds Most or Clearly Exceeds.
- Tenure of at least 18 months.
- No Active DA.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Performance Testing
- Organizational skills
- Classroom Experience
- Learning Technology
- Instructional Design
- Customer Support
- IT Service Management
- LMS
- Software Testing
- Training & Development
- Adobe Captivate
- Public Speaking
About Company
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more
