Applications Processing Associate-Full TimeTemporary

Sutherland

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profile Job Location:

Mandeville - Jamaica

profile Monthly Salary: Not Disclosed
Posted on: 6 hours ago
Vacancies: 1 Vacancy

Job Summary

Customer Service Consultants in this role get to:

Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services processing payments or performing general account maintenance. Up-selling customers to new products or services may be encouraged.


Qualifications :

Our most successful candidates will have: -

High school diploma or GED -

Minimum of 4 CXC subjects. 

Ability to type 30 words per minute. 

Ability to process a minimum of 50 units per day. Microsoft Windows and Internet-based applications experience required. 

Demonstrated ability to perform at a high level to support our high volume of inbound calls - Excellent verbal and written communication skills; proficient reading skills required - Multi-tasking skills showcased through the use of several applications; experience working with CRM applications preferred - Basic PC keyboarding skills; basic Microsoft Office (Outlook Word Excel) experience required - Prior customer service experience preferred


Additional Information :

As your prospective employer we need to process your Personal Data as needed to evaluate your qualification for the position you are applying for with Sutherland.  During the recruitment process your Personal Data may be transferred outside of Jamaica and disclosed to third parties in the normal course of the recruitment and/or employment process or as needed to comply with applicable laws. This may include transferring information to our affiliated Companies for purposes connected to your employment with the company or to the management of Sutherlands business.


Remote Work :

No


Employment Type :

Full-time

Customer Service Consultants in this role get to:Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services processing payments or performing general account maintenance. Up-selling customers to new products or...
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Key Skills

  • Abinitio
  • Administration And Accounting
  • Android
  • Bid Management
  • Inventory Management
  • Embedded C

About Company

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Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more

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