Lead Infrastructure
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Job Location:
Taguig - Philippines
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
- Provide the required support to the management team in ensuring seamless operation and support to the customers.
- To provide time critical support to system users within the business areas ensuring maximum efficiency to achieve maximum customer satisfaction
- Efficient problem resolution and maximize the system availability.
- Review the frequently faced system problems and work on the improvements
- Identify pressure points and minimize risks.
- Contribute towards automation and minimizing issues by improving technology and reduce owner ship costs.
- Strictly adhere to the set procedures and follow the guidelines
- Ensures strict compliance on agreed SLA for issue resolution.
- On Call 24x7
Qualifications :
- Bachelor of Science in Computer Engineering/ Computer Science Electronics and Communications Engineering
- Understanding the needs of both internal and external customers and be committed to delivering an excellent service.
- Ability to work well with others in pursuit of business aims.
- Energy enthusiasm and commitment to the business unit.
- Positive response to and recognition of the need for change.
- Ability to make realistic decisions and is willing to take the responsibility for acting on their own initiative.
- High standards of integrity and the ability to motivate self/others towards continuous performance improvement and personal development.
- Sound technical knowledge on the related business areas.
- Willing to work on different shifts and be assigned to other sites/location if required.
Additional Information :
- MCP MCSAMCSE ITIL Certification or equivalent preferred with a minimum of 4 or 5 years of Experience in a relevant field.
- Familiar with Project Management and methodologies
- Technical experience with Windows Operating Systems Active Directory Cisco Networking Virtualization technologies Voice over IP and IP technologies Antivirus systems etc.
- Familiar with standard concepts practices and procedures within information technology.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Ruby
- Disaster Recovery
- Active Directory
- SOA
- Cloud
- IaaS
- PowerShell
- AWS
- Infrastructure
- Linux
- VPN
- Hyper-V
- VM
- IP
- Identity
About Company
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more
