Sutherland

Sutherland is searching for Senior UI Developer with Coral Active experience to lead the creation of unified event-driven agent workspaces. Your primary mission is to eliminate toggle tax by orchestrating complex frontend workflows that bridge the Coral Active workspace with third-par

Sutherland is searching for Senior UI Developer with Coral Active experience to lead the creation of unified event-driven agent workspaces. Your primary mission is to eliminate toggle tax by orchestrating complex frontend workflows that bridge the Coral Active workspace with third-par

Minimum of 4 CXC/GCE subjects inclusive of English Language and a Numeric Subject ( Mathematics or Principles of Accounts)Understanding of Accounts Payables.Must have a valid (not expired) government issued ID TRN and NIS card.Must have flexible availability to work any day and any as

Minimum of 4 CXC/GCE subjects inclusive of English Language and a Numeric Subject ( Mathematics or Principles of Accounts)Understanding of Accounts Payables.Must have a valid (not expired) government issued ID TRN and NIS card.Must have flexible availability to work any day and any as

Respond to customer inquiries via chat and emailAccurately document all customer interactions and case details in the CRM systemFollow communication procedures guidelines and policies.Escalate complex or sensitive cases to the relevant internal teams while ensuring the customer is kep

Respond to customer inquiries via chat and emailAccurately document all customer interactions and case details in the CRM systemFollow communication procedures guidelines and policies.Escalate complex or sensitive cases to the relevant internal teams while ensuring the customer is kep

We are seeking a highly experienced and motivated Principal Voice (Backend) Software Developer to join our dynamic backend software development this critical role you will be instrumental in designing developing and scaling the core backend systems that power our cutting-edge contact

We are seeking a highly experienced and motivated Principal Voice (Backend) Software Developer to join our dynamic backend software development this critical role you will be instrumental in designing developing and scaling the core backend systems that power our cutting-edge contact

Respond to customer inquiries via chat and emailAccurately document all customer interactions and case details in the CRM systemFollow communication procedures guidelines and policies.Escalate complex or sensitive cases to the relevant internal teams while ensuring the customer is kep

Respond to customer inquiries via chat and emailAccurately document all customer interactions and case details in the CRM systemFollow communication procedures guidelines and policies.Escalate complex or sensitive cases to the relevant internal teams while ensuring the customer is kep

We are looking for a seasoned Java MuleSoft Lead Developer to architect build and maintain robust backend services and messaging infrastructure. You will play a pivotal role in designing authentication flows enabling inter-service communication and driving system integration using Mu

We are looking for a seasoned Java MuleSoft Lead Developer to architect build and maintain robust backend services and messaging infrastructure. You will play a pivotal role in designing authentication flows enabling inter-service communication and driving system integration using Mu

Key Responsibilities2-5 years of overall IT Experience and with a minimum of 2 years of Experience in creating using Python Web ApplicationDesign develop and maintain web applications using PythonBuild backend services and RESTful APIs using frameworks such as Django Flask or FastAPII

Key Responsibilities2-5 years of overall IT Experience and with a minimum of 2 years of Experience in creating using Python Web ApplicationDesign develop and maintain web applications using PythonBuild backend services and RESTful APIs using frameworks such as Django Flask or FastAPII

Responsibilities:Analyze customer feedback to identify strengths and areas for improvement.Share ideas to improve the customer experience and enhance product satisfaction.Collaborate with cross-functional teams to resolve issues and support customer needs.Monitor customer interactions

Responsibilities:Analyze customer feedback to identify strengths and areas for improvement.Share ideas to improve the customer experience and enhance product satisfaction.Collaborate with cross-functional teams to resolve issues and support customer needs.Monitor customer interactions

ResponsibilitiesAct as the go-to expert on all things related to the project features policies and compliance.Monitor customer interactions to ensure quality accuracy and adherence to tone process and regulatory standardsIdentify gaps in workflows and collaborate with operations QA an

ResponsibilitiesAct as the go-to expert on all things related to the project features policies and compliance.Monitor customer interactions to ensure quality accuracy and adherence to tone process and regulatory standardsIdentify gaps in workflows and collaborate with operations QA an

Review and investigate product and integration issues raised by clients partners platform providers and internal teams. Provide accurate guidance on product usage questions and educate customers as needed to ensure a positive user experience. Provides reliable solutions to a variety o

Review and investigate product and integration issues raised by clients partners platform providers and internal teams. Provide accurate guidance on product usage questions and educate customers as needed to ensure a positive user experience. Provides reliable solutions to a variety o

The Client Project Manager is a key member of the Lytx Implementation Team responsible for supporting the successful delivery of client program and installation deployments. This role plays a hands-on part in building and maintaining project plans monitoring progress escalating issues

The Client Project Manager is a key member of the Lytx Implementation Team responsible for supporting the successful delivery of client program and installation deployments. This role plays a hands-on part in building and maintaining project plans monitoring progress escalating issues

The Installation Quality Specialist II supports the enhancement of installation quality by managing a queue of technical issues analyzing installation data for trends and troubleshooting problems across client platforms. They also collaborate with cross-functional teams to improve int

The Installation Quality Specialist II supports the enhancement of installation quality by managing a queue of technical issues analyzing installation data for trends and troubleshooting problems across client platforms. They also collaborate with cross-functional teams to improve int

The Senior Team Manager (STM) is responsible for leading and managing a group of Team Managers and their respective teams within a high-performing contact center campaign. This campaign includes credit sales loan/credit approval processing and end-to-end customer service. The STM ensu

The Senior Team Manager (STM) is responsible for leading and managing a group of Team Managers and their respective teams within a high-performing contact center campaign. This campaign includes credit sales loan/credit approval processing and end-to-end customer service. The STM ensu

Demographic changes (e.g. address name email authorized to speak with)Answering collection calls originated by customer (Inbound) and originating phone calls to borrowers residence and place of business on LiveVox software (Outbound) for the purpose of using real time payment methods

Demographic changes (e.g. address name email authorized to speak with)Answering collection calls originated by customer (Inbound) and originating phone calls to borrowers residence and place of business on LiveVox software (Outbound) for the purpose of using real time payment methods

This individual is responsible for completing all assigned transaction evaluation and attending all internal and external calibration sessions as assigned. Quality Analyst in this role get to: Define Sutherlands reputation: Oversee and manage performance and service quality to guarant

This individual is responsible for completing all assigned transaction evaluation and attending all internal and external calibration sessions as assigned. Quality Analyst in this role get to: Define Sutherlands reputation: Oversee and manage performance and service quality to guarant

Key Responsibilities:1. System Architecture and Development:   - Verify healthcare software architecture for stability interoperability portability and scalability.   - Develop system architecture software architecture system integration and distributed system architectures.   - Desig

Key Responsibilities:1. System Architecture and Development:   - Verify healthcare software architecture for stability interoperability portability and scalability.   - Develop system architecture software architecture system integration and distributed system architectures.   - Desig

You are expected to:Create facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledgeFill out accurate reportsEstablish and maintain communication with clients and/or team members; understand needs resolve issues and meet company exp

You are expected to:Create facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledgeFill out accurate reportsEstablish and maintain communication with clients and/or team members; understand needs resolve issues and meet company exp

You are expected to:Create facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledgeFill out accurate reportsEstablish and maintain communication with clients and/or team members; understand needs resolve issues and meet company exp

You are expected to:Create facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledgeFill out accurate reportsEstablish and maintain communication with clients and/or team members; understand needs resolve issues and meet company exp

 Associate Managers in this role get to:Build the company: Identify and recruit the best-fit personnel to help drive the team and company to higher levels.Set the path to success: Support recruiting and hiring efforts to ensure a positive and smooth experience for candidates and/or ne

 Associate Managers in this role get to:Build the company: Identify and recruit the best-fit personnel to help drive the team and company to higher levels.Set the path to success: Support recruiting and hiring efforts to ensure a positive and smooth experience for candidates and/or ne

Minimum of 10 years of JavaScript expertise.Knowledge of JavaScript Framework and Libraries particularly Angular and Electron.Strong expertise in Asynchronous Programming.Expertise in using JavaScript and related frameworks in building cross-browser compatible front-ends.Expertise in

Minimum of 10 years of JavaScript expertise.Knowledge of JavaScript Framework and Libraries particularly Angular and Electron.Strong expertise in Asynchronous Programming.Expertise in using JavaScript and related frameworks in building cross-browser compatible front-ends.Expertise in