Sutherland is searching for Senior UI Developer with Coral Active experience to lead the creation of unified event-driven agent workspaces. Your primary mission is to eliminate toggle tax by orchestrating complex frontend workflows that bridge the Coral Active workspace with third-party web apps and legacy tools. This position can be based anywhere in Mexico or Bulgaria!
Responsibilities
- Workspace Customization: Architect and build high-performance agent desktops using the Coral Active Reef Framework.
- Event-Driven UI: Implement cross-application communication using Corals Event-Driven Architecture (EDA) to ensure the UI reacts instantly to telephony and CRM events.
- Micro-Frontend Integration: Embed and synchronize diverse web applications (e.g. Salesforce ServiceNow) into a single container using Corals orchestration layer.
- Widget Development: Design and deploy custom UI widgets that streamline complex data entry and retrieval tasks for high-volume contact center environments.
- UX Optimization: Use Coral Composer to map out and refine agent journeys reducing clicks and cognitive load through intuitive interface design.
Qualifications :
Technical Skills & Qualifications
- Ideally previous 5 years experience with Coral Actives SDK or similar enterprise-grade UI orchestration platforms.
- Advanced JavaScript: Expert-level ES6 and asynchronous programming (Promises Async/Await).
- Frontend Frameworks: Proven mastery of with the ability to manage state across micro-frontends.
- Inter-App Communication: Deep understanding of FDC3 standards WebSockets and PostMessage API for real-time desktop interoperability.
- Styling & Layout: Proficiency in CSS3 (Flexbox Grid) SASS/LESS and responsive design for multi-monitor setups.
- Performance Tuning: Experience profiling and optimizing browser-based interfaces to ensure sub-second response times under heavy load.
- Debugging: Advanced skills in browser developer tools and remote debugging for complex multi-application environments.
Remote Work :
Yes
Employment Type :
Full-time
Sutherland is searching for Senior UI Developer with Coral Active experience to lead the creation of unified event-driven agent workspaces. Your primary mission is to eliminate toggle tax by orchestrating complex frontend workflows that bridge the Coral Active workspace with third-party web apps and...
Sutherland is searching for Senior UI Developer with Coral Active experience to lead the creation of unified event-driven agent workspaces. Your primary mission is to eliminate toggle tax by orchestrating complex frontend workflows that bridge the Coral Active workspace with third-party web apps and legacy tools. This position can be based anywhere in Mexico or Bulgaria!
Responsibilities
- Workspace Customization: Architect and build high-performance agent desktops using the Coral Active Reef Framework.
- Event-Driven UI: Implement cross-application communication using Corals Event-Driven Architecture (EDA) to ensure the UI reacts instantly to telephony and CRM events.
- Micro-Frontend Integration: Embed and synchronize diverse web applications (e.g. Salesforce ServiceNow) into a single container using Corals orchestration layer.
- Widget Development: Design and deploy custom UI widgets that streamline complex data entry and retrieval tasks for high-volume contact center environments.
- UX Optimization: Use Coral Composer to map out and refine agent journeys reducing clicks and cognitive load through intuitive interface design.
Qualifications :
Technical Skills & Qualifications
- Ideally previous 5 years experience with Coral Actives SDK or similar enterprise-grade UI orchestration platforms.
- Advanced JavaScript: Expert-level ES6 and asynchronous programming (Promises Async/Await).
- Frontend Frameworks: Proven mastery of with the ability to manage state across micro-frontends.
- Inter-App Communication: Deep understanding of FDC3 standards WebSockets and PostMessage API for real-time desktop interoperability.
- Styling & Layout: Proficiency in CSS3 (Flexbox Grid) SASS/LESS and responsive design for multi-monitor setups.
- Performance Tuning: Experience profiling and optimizing browser-based interfaces to ensure sub-second response times under heavy load.
- Debugging: Advanced skills in browser developer tools and remote debugging for complex multi-application environments.
Remote Work :
Yes
Employment Type :
Full-time
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