Associate Director Service Delivery

Key Responsibilities:

1. System Architecture and Development:

   - Verify healthcare software architecture for stability interoperability portability and scalability.

   - Develop system architecture software architecture system integration and distributed system architectures.

   - Design integrated computer systems and develop application-specific software.

2. Client Collaboration and Requirement Analysis:

   - Collaborate with clients engineers technical experts domain experts and software developers to select appropriate solution designs business processes or services.

   - Communicate with clients and software development staff to understand specific system requirements and perform requirement illustrations.

   - Provide expert advice on the US healthcare domain project costs design concepts or design changes.

3. Technical Leadership and Project Management:

   - Develop or approve project plans schedules or budgets.

   - Direct the requirement analysis development and operation of complete software development or consulting engagements.

   - Monitor software development or consulting engagement operations. Detect potential problems and evaluate current or emerging technologies for cost portability data migration compatibility and usability.

4. Healthcare Data Analysis:

   - Identify healthcare system data flow patterns business logic healthcare compliance requirements and software components required to meet users business needs.

   - Must be able to analyze existing healthcare IT systems processes data and compliance standards.

5. Documentation and Communication:

   - Document design specifications installation instructions and other system-related information.

   - Communicate project information through presentations technical reports or white papers.

   - Train system users in system operation or maintenance.

6. Continuous Improvement and Innovation:

   - Support ongoing software development and maintenance operations including installing or upgrading software.

   - Evaluate existing systems to determine effectiveness and suggest changes to meet organizational requirements.

   - Research test solutions and verify the proper functioning of software solutions business processes and offered services.

Required Skills and Expertise:

Technical Skills:

  - Proficient with cloud-based management and data access software (AWS Azure and Microsoft SharePoint).

  - Experience with development environments (.NET Node & React) medical software (EMR EHR RCM & Claims Adjudication engines) and database software (MySQL & PostGres)

  - Familiarity with operating systems (Microsoft Windows Server UNIX) project management tools (Microsoft Project Microsoft Teams) and process mapping software (Microsoft Visio).

Business Skills:

  - Expertise in analyzing healthcare data making decisions solving problems and processing information.

  - Proficient in stakeholder communication providing consultation and advising clients.

  - Strong skills in organizing planning prioritizing work and developing objectives and strategies.

  - Ability to lead and build teams coordinate work activities and manage IT projects.

  - Ability to conceptualize new products and services for the US healthcare market

  - Understanding of EMR EHR RCM Healthcare Payers Providers Clearinghouses HL7 X12 EDI standards and Medical Devices domain

Core Competencies:

  - Critical Thinking Active Listening Systems Evaluation Complex Problem Solving and Systems Analysis.

  - Excellent writing speaking monitoring and decision-making skills.

  - Proficiency in programming time management coordination and instruction.

  - Ability to conduct quality control analysis and provide service orientation.

Qualifications :

Education and Experience:

- Bachelors or Masters degree in Computer Science Information Systems or a related field.

- 13 years of experience in the US Healthcare domain.

- Proven track record of working with Electronic Medical Records (EMR) Electronic Health Records (EHR) Revenue Cycle Management (RCM) Healthcare Payers Providers Clearinghouses HL7 X12 EDI standards and Medical Devices.

- Ability to work in a matrix team environment with both internal and 3rd party development teams (onshore / offshore).

- Work Model: In-office

- Working Hours: 1:00 PM / 2:00 PM IST to 10:00 PM / 11:00 PM IST

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

Yes

Employment Type :

Full-time