Sutherland

Consultant is responsible for delivering outstanding customer experience via calls email chat or social media to users by using the right principles to resolve any issue inquiries or concerns. Making sure all of customers questions have been answered in a timely manner Attain monthly More...

Consultant is responsible for delivering outstanding customer experience via calls email chat or social media to users by using the right principles to resolve any issue inquiries or concerns. Making sure all of customers questions have been answered in a timely manner Attain monthly More...

Overview At Sutherland Global were redefining customer experiences through innovative technology and digital transformation. As a Software Development Manager you will lead a talented team of engineers to design develop and maintain cutting-edge microservices that power our clien More...

Sutherland is seeking a motivated and passionate person to join us as an Customer Insurance Benefits Advisor . We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed More...

 Respond to customer inquiries via phone chat and emailAccurately document all customer interactions and case details in the CRM systemFollow communication procedures guidelines and policies.Escalate complex or sensitive cases to the relevant internal teams while ensuring the cus More...

About your next great opportunity:As a Customer Support Specialist you will play a key role in delivering an exceptional customer experience. Serving as the first point of contact youll support our customers through phone chat and email ensuring their questions are answered and their More...

As a specialist you will provide exceptional customer service and act as a brand ambassador for our customer helping to deliver on their mission to serve sports fans anytime anywhere and connecting fans to the sport and games they love most. That means you will support all aspects rel More...

The MOS PSE performs a wide range of duties including some or all the following:Provide L1/L2 support as required of the technical support for the NICE product and utilize engage and co-ordinate efforts with suppliers/other representatives as needed.Knowledge of NICE solutions NTR an More...

We are seeking a highly motivated Technical Support Engineer to join our dynamic team. As a Technical Support Engineer you will be responsible for providing exceptional technical support to our customers resolving issues related to IoT devices and web applications. Your primary goal w More...

Responsibilities:Support monitoring of service level performance at interval level against planned AHT Aux & Shrinkage and correlate with non-adherence at Consultant levelEnsures real-time call outs on performance and staffing level are made to floor supervisors for appropriate ac More...

ROLE OVERVIEWDrive development of Banking Financial and Services with responsibility to identify new business opportunities lead end-to-end sales pursuit manage client relationships while collaborating with the broader organization to bring forth the best of Sutherland to meet custome More...

Sutherland is seeking Developer to join our Healthcare Digital Engineering team for automation projects. This role involves delivering end-to-end automation solutions including software development testing and deployment. Candidates should have hands-on experience with Azure CI/CD ADF More...

Interpret requirements and design solution that satisfy the customer needs and also satisfied the need for standardization usability and maintainability of the different Agent facing applications.Breakdown solution into components that could be assigned and tracked in pursuit of a fas More...

Global Access Management Revised Job Description Knowledge on ITIL tools like Service-Now & JIRA with good understanding on Service Catalog Custom Request & automated approval workflowsMaintain SLA based support on users getting appropriate access on the required tools a More...

Consultant is responsible for delivering outstanding customer experience via calls email chat or social media to users by using the right principles to resolve any issue inquiries or concerns. Making sure all of customers questions have been answered in a timely manner Attain monthly More...

Sutherland Global is looking for a Senior PL/SQL Developer who will help build and maintain the database technologies that enable millions of Americans to connect and converse with information and one another. You will work in a complex fast-paced and highly elastic environment that p More...

Interpret requirements and design solution that satisfy the customer needs and also satisfied the need for standardization usability and maintainability of the different Agent facing applications.Breakdown solution into components that could be assigned and tracked in pursuit of a fas More...

We are seeking a highly organized and detail-oriented Technical Project Manager (TPM) to lead cross-functional teams in delivering high-impact technology projects. The ideal candidate will have strong project management experience combined with a solid technical background to effectiv More...

Sutherland is seeking a motivated and passionate person to join us as an Customer Dental Benefit Advisor . We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed we More...

Collection of all accounts using various collections methods outbound/inbound calls and e-mails.  Reviewing open accounts from the daily report  Collect customer payments in accordance with payment due date and timely follow-up on payment arrangements  Provide custome More...