Sutherland

Sales order & Claims creationMaintenance of customer portalCustomer query handling related to TAT or amendments to ordersDisputes / Issue resolution and RCAMIS reporting as neededResponsible for & Understands Order Management ProcessQualifications : Our most successful candidates wil

Sales order & Claims creationMaintenance of customer portalCustomer query handling related to TAT or amendments to ordersDisputes / Issue resolution and RCAMIS reporting as neededResponsible for & Understands Order Management ProcessQualifications : Our most successful candidates wil

Managers in this role get to:Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet expectations.Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data repo

Managers in this role get to:Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet expectations.Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data repo

Sutherland is seeking a dynamic and goal-oriented person to join us as Senior Manager for Service Excellence. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed

Sutherland is seeking a dynamic and goal-oriented person to join us as Senior Manager for Service Excellence. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed

Human Resources Manager / HRBP in this role get to: Maintain and understand the pulse of the site and/or programs. Partner with the with the Business & Functional stakeholders: To establish and execute HR strategies that drive business performance.Drive operational excellence in key H

Human Resources Manager / HRBP in this role get to: Maintain and understand the pulse of the site and/or programs. Partner with the with the Business & Functional stakeholders: To establish and execute HR strategies that drive business performance.Drive operational excellence in key H

Sutherland Mortgage Services Inc. is seeking an experienced and motivated individual to join our team as a Quality Assurance Analyst.  This is an onsite role within our Tulsa OK office. The candidate will possess exceptional management and mortgage servicing skills with excellent oral

Sutherland Mortgage Services Inc. is seeking an experienced and motivated individual to join our team as a Quality Assurance Analyst.  This is an onsite role within our Tulsa OK office. The candidate will possess exceptional management and mortgage servicing skills with excellent oral

Additional Information : All your information will be kept confidential according to EEO guidelines.EEOC and Veteran DocumentationDuring employment employees are treated without regard to race color religion sex national origin age marital or veteran status medical condition or handi

Additional Information : All your information will be kept confidential according to EEO guidelines.EEOC and Veteran DocumentationDuring employment employees are treated without regard to race color religion sex national origin age marital or veteran status medical condition or handi

Checkpoint and coordination with payroll processing vendor ensuring employees are paid accurately and timely according to local regulations.Booking invoices and GL entries related to payroll and benefits. Ensuring compliance with social security state and federal payroll taxation and

Checkpoint and coordination with payroll processing vendor ensuring employees are paid accurately and timely according to local regulations.Booking invoices and GL entries related to payroll and benefits. Ensuring compliance with social security state and federal payroll taxation and

Specialists in this role get to:Enable and guide: Deliver and evaluate soft & technical skills training on all aspects of client training. Create facilitate and / or revise training materials and documents to equip staff with fundamental skills and knowledge.Facilitate all aspects of

Specialists in this role get to:Enable and guide: Deliver and evaluate soft & technical skills training on all aspects of client training. Create facilitate and / or revise training materials and documents to equip staff with fundamental skills and knowledge.Facilitate all aspects of

We are seeking highly motivated Customer Support Personnel to join our dynamic team. As Customer Support Personnel you will be responsible for providing exceptional support to our customers sharing information of their account and escalation handling as needed. Your primary goal will

We are seeking highly motivated Customer Support Personnel to join our dynamic team. As Customer Support Personnel you will be responsible for providing exceptional support to our customers sharing information of their account and escalation handling as needed. Your primary goal will

For those of you who are interested in tourism and travel we offer the opportunity to get closer and work with the know-how of the global leader in the hospitality industry.You will get:Work from homeCompetitive salary and an attractive uncapped sales bonus schemeLots of benefits such

For those of you who are interested in tourism and travel we offer the opportunity to get closer and work with the know-how of the global leader in the hospitality industry.You will get:Work from homeCompetitive salary and an attractive uncapped sales bonus schemeLots of benefits such

We are seeking a highly skilled Team Manager to lead a backoffice operations team supporting a global technology client. This role requires strong leadership analytical capabilities and excellent presentation skills to manage performance drive continuous improvement and maintain high

We are seeking a highly skilled Team Manager to lead a backoffice operations team supporting a global technology client. This role requires strong leadership analytical capabilities and excellent presentation skills to manage performance drive continuous improvement and maintain high

Clinical operations across Utilization Management and Care Management including:Reviewing medical documentation and pre-authorization requestsConducting concurrent and retrospective reviewsManaging member care coordination follow-ups and clinical documentationVoice & Non-VoiceQualific

Clinical operations across Utilization Management and Care Management including:Reviewing medical documentation and pre-authorization requestsConducting concurrent and retrospective reviewsManaging member care coordination follow-ups and clinical documentationVoice & Non-VoiceQualific

Sutherland is looking for a Microsoft Training Professional to support one of our growing programs. If you have exceptional user training delivery skills along with the strong Microsoft knowledge as noted below we want to hear from you! The Microsoft Training Professional will be resp

Sutherland is looking for a Microsoft Training Professional to support one of our growing programs. If you have exceptional user training delivery skills along with the strong Microsoft knowledge as noted below we want to hear from you! The Microsoft Training Professional will be resp

About the RoleWe are seeking a highly analytical and detail-oriented Process & Business Analyst to support operational excellence initiatives for a global technology client. This role is critical in identifying process improvement opportunities mapping workflows and driving reengineer

About the RoleWe are seeking a highly analytical and detail-oriented Process & Business Analyst to support operational excellence initiatives for a global technology client. This role is critical in identifying process improvement opportunities mapping workflows and driving reengineer

Clinical operations across Utilization Management and Care Management including:Reviewing medical documentation and pre-authorization requestsConducting concurrent and retrospective reviewsManaging member care coordination follow-ups and clinical documentationVoice & Non-VoiceQualific

Clinical operations across Utilization Management and Care Management including:Reviewing medical documentation and pre-authorization requestsConducting concurrent and retrospective reviewsManaging member care coordination follow-ups and clinical documentationVoice & Non-VoiceQualific

Clinical operations across Utilization Management and Care Management including:Reviewing medical documentation and pre-authorization requestsConducting concurrent and retrospective reviewsManaging member care coordination follow-ups and clinical documentationVoice & Non-VoiceQualific

Clinical operations across Utilization Management and Care Management including:Reviewing medical documentation and pre-authorization requestsConducting concurrent and retrospective reviewsManaging member care coordination follow-ups and clinical documentationVoice & Non-VoiceQualific

About the RoleWe are seeking a skilled and detail-oriented Reporting & Data Analyst to join our operations team supporting a global technology client. This role is essential for transforming data into actionable insights that drive operational efficiency and client satisfaction. The i

About the RoleWe are seeking a skilled and detail-oriented Reporting & Data Analyst to join our operations team supporting a global technology client. This role is essential for transforming data into actionable insights that drive operational efficiency and client satisfaction. The i

Our Quality Analyst get to: Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet ex

Our Quality Analyst get to: Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet ex

The Graphic Designer will create visual assets for internal and external employer branding campaigns while supporting video projects when needed. This role focuses primarily on graphic design but requires a solid understanding of video editing to produce versatile impactful content.Yo

The Graphic Designer will create visual assets for internal and external employer branding campaigns while supporting video projects when needed. This role focuses primarily on graphic design but requires a solid understanding of video editing to produce versatile impactful content.Yo

Lead High-Performing TeamsOversee daily operations ensuring KPIs such as CSAT Quality Productivity Resolution Rate and Attendance are consistently achieved.Monitor performance metrics and initiate targeted coaching or corrective actions when needed.Drive Operational ExcellenceAnalyze

Lead High-Performing TeamsOversee daily operations ensuring KPIs such as CSAT Quality Productivity Resolution Rate and Attendance are consistently achieved.Monitor performance metrics and initiate targeted coaching or corrective actions when needed.Drive Operational ExcellenceAnalyze