Sutherland

Technical leader in sales/presales processes supporting NICE Systems Recordingproducts supporting Account Executives conducting discovery conversations and needs analysispresenting product technical demos and design of the actual recording solution to be integratedwith customers commu

Technical leader in sales/presales processes supporting NICE Systems Recordingproducts supporting Account Executives conducting discovery conversations and needs analysispresenting product technical demos and design of the actual recording solution to be integratedwith customers commu

Como practicante en el area de reclutamiento entre tus tareas se incluyen Auditoria de llamadas y entrevistas Procesamiento de reportes y bases de datos Participacion en procesos de induccion y entrenamiento Colaboracion logistica en actividades periodicas del equipoQualifications :

Como practicante en el area de reclutamiento entre tus tareas se incluyen Auditoria de llamadas y entrevistas Procesamiento de reportes y bases de datos Participacion en procesos de induccion y entrenamiento Colaboracion logistica en actividades periodicas del equipoQualifications :

Providing Desktop L1 resources with 1 to 1.6 years of experience to Sutherland in a Time & Material engagement where Sutherland will utilize the resources for performing specific activities.The scope of services for the GTI Operations (L1 level) resource provided by Contractor is as b

Providing Desktop L1 resources with 1 to 1.6 years of experience to Sutherland in a Time & Material engagement where Sutherland will utilize the resources for performing specific activities.The scope of services for the GTI Operations (L1 level) resource provided by Contractor is as b

What Youll Do & LeadAs a Team Manager youll be at the core of performance motivation and customer success. Youll get to:Drive Business OutcomesLead performance initiatives across productivity utilization sales KPIs attendance attrition and moreensuring the team hits targets and your m

What Youll Do & LeadAs a Team Manager youll be at the core of performance motivation and customer success. Youll get to:Drive Business OutcomesLead performance initiatives across productivity utilization sales KPIs attendance attrition and moreensuring the team hits targets and your m

Como practicante en el area de reclutamiento entre tus tareas se incluyen Manejo de candidatos dentro de nuestros portales Contratacion de candidatos seleccionados Auditacion de documentos Dar la mejor experiencia de bienvenida para los nuevos empleadosQualifications : Estudiante In

Como practicante en el area de reclutamiento entre tus tareas se incluyen Manejo de candidatos dentro de nuestros portales Contratacion de candidatos seleccionados Auditacion de documentos Dar la mejor experiencia de bienvenida para los nuevos empleadosQualifications : Estudiante In

Review investigate and adjudicate life accidental injury & death simple annuity and rider claims (including disability waiver and accelerated benefit claims).Analyze claim documentation policy contracts statutory requirements and determine accurate claim outcomes within authority limi

Review investigate and adjudicate life accidental injury & death simple annuity and rider claims (including disability waiver and accelerated benefit claims).Analyze claim documentation policy contracts statutory requirements and determine accurate claim outcomes within authority limi

At Sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a Trainer who will create and facilitate training mater

At Sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a Trainer who will create and facilitate training mater

As member of one of the largest Absence Management team you will be accountable for the day-to-day Absence Leave Management for multiple employers.  You will make claim decisions and respond to claimant employer and client queries via phone and email within defined KPIs (decision and

As member of one of the largest Absence Management team you will be accountable for the day-to-day Absence Leave Management for multiple employers.  You will make claim decisions and respond to claimant employer and client queries via phone and email within defined KPIs (decision and

Overall Job Function:Designs technical architecture for assigned processes (45%).Leads business analyses and manages small projects (20%).Performs software engineering and administration tasks (20%).Testing & Validation (5%).Stays current with applicable technologies attends conferenc

Overall Job Function:Designs technical architecture for assigned processes (45%).Leads business analyses and manages small projects (20%).Performs software engineering and administration tasks (20%).Testing & Validation (5%).Stays current with applicable technologies attends conferenc

Customer Service Consultants in this role get to:Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services processing payments or performing general account maintenance. Up-selling customers to

Customer Service Consultants in this role get to:Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services processing payments or performing general account maintenance. Up-selling customers to

We are seeking a Data Analyst with 3 years experience analyzing enterprise communication and AI data. You will track performance costs and customer metrics to drive optimization.Responsibilities:Analyze call statistics usage trends and AI token consumption.Develop dashboards (Tableau

We are seeking a Data Analyst with 3 years experience analyzing enterprise communication and AI data. You will track performance costs and customer metrics to drive optimization.Responsibilities:Analyze call statistics usage trends and AI token consumption.Develop dashboards (Tableau

Shape workplace culture: Offer support boost engagement and inspire positive attitudes; promote our culture and Winning Behaviors.    Keep Sutherland aligned: Measure and monitor existing policies and procedures.    Promote an open-door policy: Remain available to the team and encoura

Shape workplace culture: Offer support boost engagement and inspire positive attitudes; promote our culture and Winning Behaviors.    Keep Sutherland aligned: Measure and monitor existing policies and procedures.    Promote an open-door policy: Remain available to the team and encoura

Sutherland seeks an experienced candidate based in London to sell outsourcing offshoring and process transformation services to Asset Management Firms Investment Banking Firms and Brokerage Houses. The ideal candidate should possess strong hunting and sales abilities with a proven tra

Sutherland seeks an experienced candidate based in London to sell outsourcing offshoring and process transformation services to Asset Management Firms Investment Banking Firms and Brokerage Houses. The ideal candidate should possess strong hunting and sales abilities with a proven tra

As a Travel & Transport Lead you will play a pivotal role in ensuring smooth and efficient travel arrangements for our internal workforce. Your responsibilities will include:Core ResponsibilitiesCoordinate hotel reservations flight bookings and travel arrangements across regional and

As a Travel & Transport Lead you will play a pivotal role in ensuring smooth and efficient travel arrangements for our internal workforce. Your responsibilities will include:Core ResponsibilitiesCoordinate hotel reservations flight bookings and travel arrangements across regional and

A Python automation test engineer designs develops and executes automated test scripts using Python to ensure software quality. Key responsibilities include creating test plans writing test cases collaborating with development and QA teams reporting and tracking defects and integratin

A Python automation test engineer designs develops and executes automated test scripts using Python to ensure software quality. Key responsibilities include creating test plans writing test cases collaborating with development and QA teams reporting and tracking defects and integratin

Sales order & Claims creationMaintenance of customer portalCustomer query handling related to TAT or amendments to ordersDisputes / Issue resolution and RCAMIS reporting as neededResponsible for & Understands Order Management ProcessQualifications : Our most successful candidates wil

Sales order & Claims creationMaintenance of customer portalCustomer query handling related to TAT or amendments to ordersDisputes / Issue resolution and RCAMIS reporting as neededResponsible for & Understands Order Management ProcessQualifications : Our most successful candidates wil

Roles and Responsibilities:A. CE Team Delivery 1. Improve team performance on Customer Experience metrics (CSAT Issue Resolution ASAT) through CE observations and team engagement.2. Maintain program expertise by completing required amount of phone time / contact handling hours.3. Buil

Roles and Responsibilities:A. CE Team Delivery 1. Improve team performance on Customer Experience metrics (CSAT Issue Resolution ASAT) through CE observations and team engagement.2. Maintain program expertise by completing required amount of phone time / contact handling hours.3. Buil

For those of you who are interested in tourism and travel we offer the opportunity to get closer and work with the know-how of the global leader in the hospitality industry.You will get:Work from homeCompetitive salary and an attractive uncapped sales bonus schemeLots of benefits such

For those of you who are interested in tourism and travel we offer the opportunity to get closer and work with the know-how of the global leader in the hospitality industry.You will get:Work from homeCompetitive salary and an attractive uncapped sales bonus schemeLots of benefits such

As a Trainer you will deliver and evaluate soft & technical skills training on all aspects of client training. you are also expected to: Create facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledge. Fill out accurate reports. Es

As a Trainer you will deliver and evaluate soft & technical skills training on all aspects of client training. you are also expected to: Create facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledge. Fill out accurate reports. Es

OverviewWe are looking for a proactive and detail-oriented Technical Customer Support Specialist to join our team. The ideal candidate will have a solid background in payments transaction processing and customer service with a passion for this role you will be the key point of contac

OverviewWe are looking for a proactive and detail-oriented Technical Customer Support Specialist to join our team. The ideal candidate will have a solid background in payments transaction processing and customer service with a passion for this role you will be the key point of contac