Sutherland

Collection of all accounts using various collections methods outbound/inbound calls and e-mails.  Reviewing open accounts from the daily report  Collect customer payments in accordance with payment due date and timely follow-up on payment arrangements  Provide custome More...

As a specialist you will provide exceptional customer service and act as a brand ambassador for our customer helping to deliver on their mission to serve sports fans anytime anywhere and connecting fans to the sport and games they love most. That means you will support all aspects rel More...

Global Access Management Revised Job Description Knowledge on ITIL tools like Service-Now & JIRA with good understanding on Service Catalog Custom Request & automated approval workflowsMaintain SLA based support on users getting appropriate access on the required tools a More...

Customer Service Consultants in this role get to:Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services processing payments or performing general account maintenance. Up-selling customers to More...

We are seeking a motivated and passionate Customer Service Billing and Technical Support Associate to join us and be a part of our fun-loving and hard-working telecoms team. If you are looking to build a fulfilling career and the description above resonates with you we More...

If you are a Training Manager looking for a global career do not miss this opportunity! As a Sr Training Manager you will set the path to success by overseeing new hire progression and enhancement training. You are also expected to:Key ResponsibilitiesSupervise/Observe Training Delive More...

En Sutherland estamos en busqueda de un practicante para nuestra area de tecnologia tus principales responsabilidades incluyen Monitoreo de inventarios Despliegues de pisos de operaciones Instalacion de equipos y software Mantenimiento preventivo y correctivo a equiposQualifications : More...

In this position you will:Receive inbound phone calls from prospects and use your proven sales skills to enroll them in one or more of the clients insurance products.Make outbound phone calls to prospects and use proven effective sales techniques to enroll them in one or more of More...

Knowledge Required: Storage/SAN/NAS/Storage HardwareEnsure accuracy: The Technical Support Manager position is a service delivery manager position responsible for supervising the operations and enhancing the performance of a Technical Support Team including the areas of cust More...

You are also expected to:Create facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledgeFill out accurate reportsEstablish and maintain communication with clients and/or team members; understand needs resolve issues and meet compan More...

Customer Service Consultants in this role get to:Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services processing payments or performing general account maintenance. Up-selling customers to More...

Customer Service Consultants in this role get to:Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services processing payments or performing general account maintenance. Up-selling customers to More...

This TM will be responsible to manage a team of 3-15 Sales Development Representatives.Responsibilities:Inbound Lead Generation: Follow-up on inbound sales inquiries to generate new sales opportunities and pipeline. Activities will include but may not be limited to the following: Pros More...

Job Duties and ResponsibilitiesSutherland Global is looking for a Senior PL/SQL Developer who will help build and maintain the database technologies that enable millions of Americans to connect and converse with information and one another. You will work in a complex fast-paced and hi More...

Interpret requirements and design solution that satisfy the customer needs and also satisfied the need for standardization usability and maintainability of the different Agent facing applications.Breakdown solution into components that could be assigned and tracked in pursuit of a fas More...

Consultant is responsible for delivering outstanding customer experience via calls email chat or social media to users by using the right principles to resolve any issue inquiries or concerns. Making sure all of customers questions have been answered in a timely manner Attain monthly More...

Consultant is responsible for delivering outstanding customer experience via calls email chat or social media to users by using the right principles to resolve any issue inquiries or concerns. Making sure all of customers questions have been answered in a timely manner Attain monthly More...

Overview At Sutherland Global were redefining customer experiences through innovative technology and digital transformation. As a Software Development Manager you will lead a talented team of engineers to design develop and maintain cutting-edge microservices that power our clien More...

Sutherland is seeking a motivated and passionate person to join us as an Customer Insurance Benefits Advisor . We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed More...

 Respond to customer inquiries via phone chat and emailAccurately document all customer interactions and case details in the CRM systemFollow communication procedures guidelines and policies.Escalate complex or sensitive cases to the relevant internal teams while ensuring the cus More...