Service Desk Jobs in Colombo

Provide advanced troubleshooting and resolution for end-user incidents while supporting continuous improvement of service desk operations.Key ResponsibilitiesResolve complex incidents not handled at L1Perform remote troubleshooting of desktops laptops and applicationsManage user account provisioning...

Service Desk L1 with Spanish language Morrisville NC (Onsite) 22/hour Job Purpose To resolve assigned tickets and provide L1 remote desktop support in adherence to agreed SLA and quality standards of the company. Key Responsibilities Provide level 1 remote desktop support to resolve tickets...

Role PurposeProvide advanced troubleshooting and resolution for end-user incidents while supporting continuous improvement of service desk operations.Key ResponsibilitiesResolve complex incidents not handled at L1Perform remote troubleshooting of desktops laptops and applicationsManage user account...

As an Application Support Consultant you will directly interact with our partners and customers ensuring the highest level of customer satisfaction through technical mentoring coaching and consulting services as well as acting as a client advocate to resolve issues and to improve process and the app...

The MSP supports over 300 clients with their IT & Telecoms services along with providing guidance consultancy and IT project support. The MSP also provides access to regular Vendor training and certification both online and in person. Reporting to IT Support Manager you will be working with the tech...

Role Overview The IT Service Desk Administrator provides first and second-line IT support to ensure smooth day-to-day business operations. The role focuses on incident resolution user support system administration endpoint management and maintaining high service availability aligned with IT service...

Job Description About EIL GlobalWe are EIL Global a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops Servers networks and data center technologies. We are headquartered in Adelaide Australia and have clients and offices across Asia Pacific & EMEA lo...

Role summaryThe Senior Manager Microsoft 365 is accountable for the secure compliant cost-effective and user-centric operation and continuous improvement of IFSs Microsoft 365 collaboration and productivity platform. The role requires deep hands-on Microsoft 365 knowledge (architecture service capa...

About the role:You will be working directly with the production systems behind all Sitecore SAAS offerings and will be executing SAAS operations required for end-to-end service delivery to our customers and resolve incidents  As a member of the team providing Sitecores global 24/7 coverage your work...

Key Responsibilities Lead end-to-end project lifecycle management including initiation planning execution monitoring and closure ensuring delivery within time budget and quality parameters Coordinate and track the progress of assigned projects ensuring timely updates milestone tracking and stakeho...

Role PurposeProvide advanced troubleshooting and resolution for end-user incidents while supporting continuous improvement of service desk operations.Key ResponsibilitiesResolve complex incidents not handled at L1Perform remote troubleshooting of desktops laptops and applicationsManage user account...