Knowledge Base Jobs in Sri Lanka

As a NOC Engineer you will monitor triage and resolve infrastructure and application alerts across Windows and Linux/Ubuntu environments in on-prem and cloud platforms. You will ensure high availability perform incident response escalate effectively and drive continuous improvement of monitoring and...

Key ResponsibilitiesDeliver exceptional customer support across channels (email phone etc.) ensuring fast friendly and solution-oriented responses.Analyze and resolve a broad range of customer issues collaborating with cross-functional teams when escalation is needed to drive resolution.Proactively...

The Cloud Engineer will build operate and improve Kubernetesbased platforms supporting Rhapsodys cloud services. You will own cluster reliability GitOpsdriven deployments (Argo CD or similar) infrastructureascode with Terraform modules and production monitoring using Grafanastyle dashboards. Youll c...

The Cloud Engineer Azure focuses on the deployment operation and troubleshooting of Azure cloud services with a strong emphasis on Unix/Linux systems and networking. You will build and support secure resilient connectivity and platform services covering VNets routing private access load balancing a...

The Cloud Engineer Networking focuses on the design operation and troubleshooting of network services that underpin Rhapsodys AWShosted platforms (RaaS CaaS Envoy Identity/NGS). You will build and support secure resilient connectivity VPC/VPCe Transit Gateway Direct Connect sitetosite VPNs (includi...

Billtrust makes it easier for B2B companies to get paid. Weve been the leading innovator in AR automation for nearly two decades and continue accelerating. Our customers span 40 industries and we lead with double digit market share in many of the industries we serve. We provide automated order-to-ca...

7 years of hands-on experience in configuring and customizing Salesforce Service Cloud.Experience with Salesforce Lightning including Aura Components and LWC (Lightning Web Components).Collaborate with business stakeholders to gather requirements and propose scalable solutions for robust Service Clo...

7 years of hands-on experience in configuring and customizing Salesforce Service Cloud.Experience with Salesforce Lightning including Aura Components and LWC (Lightning Web Components).Collaborate with business stakeholders to gather requirements and propose scalable solutions for robust Service Clo...