Knowledge Base Jobs in Sri Lanka

The Cloud Engineer will build operate and improve Kubernetesbased platforms supporting Rhapsodys cloud services. You will own cluster reliability GitOpsdriven deployments (Argo CD or similar) infrastructureascode with Terraform modules and production monitoring using Grafanastyle dashboards. Youll c...

The Cloud Engineer Networking focuses on the design operation and troubleshooting of network services that underpin Rhapsodys AWShosted platforms (RaaS CaaS Envoy Identity/NGS). You will build and support secure resilient connectivity VPC/VPCe Transit Gateway Direct Connect sitetosite VPNs (includi...

Key Responsibilities: Lead mentor and grow a team of ERP integration engineers (D365 SAP NetSuite Oracle specialists) fostering a culture of ownership technical excellence and continuous improvementSet clear team goals aligned with company strategy monitor sprint delivery team efficiency and progres...

Role PurposeProvide advanced troubleshooting and resolution for end-user incidents while supporting continuous improvement of service desk operations.Key ResponsibilitiesResolve complex incidents not handled at L1Perform remote troubleshooting of desktops laptops and applicationsManage user account...

We are seeking a highly motivated and experienced Knowledge Base Owner to lead global knowledge strategy within our Customer Support organization. This role ensures our Salesforce Knowledge Base AI-driven tools (Fin AiDA) and help-site ecosystem deliver accurate trusted and AI-ready content that imp...

Want to revolutionize the future of education and do meaningful work that transforms future generations livesCrimson Education is a global EdTech company founded in 2013 with the idea that through personalised education and technology we can transform students into the world leaders of tomorrow. Wer...

Join Our Mission to Foster Prosperity in AsiaAre you ready to make a difference in the future of Asia and be a catalyst for positive change We are thrilled to offer a unique opportunity to become an important part of the prestigious Asian Development Bank (ADB). At ADB our mission is simple yet powe...

As a NOC Engineer you will monitor triage and resolve infrastructure and application alerts across Windows and Linux/Ubuntu environments in on-prem and cloud platforms. You will ensure high availability perform incident response escalate effectively and drive continuous improvement of monitoring and...

Key ResponsibilitiesDeliver exceptional customer support across channels (email phone etc.) ensuring fast friendly and solution-oriented responses.Analyze and resolve a broad range of customer issues collaborating with cross-functional teams when escalation is needed to drive resolution.Proactively...

The Cloud Engineer will build operate and improve Kubernetesbased platforms supporting Rhapsodys cloud services. You will own cluster reliability GitOpsdriven deployments (Argo CD or similar) infrastructureascode with Terraform modules and production monitoring using Grafanastyle dashboards. Youll c...

The Cloud Engineer Azure focuses on the deployment operation and troubleshooting of Azure cloud services with a strong emphasis on Unix/Linux systems and networking. You will build and support secure resilient connectivity and platform services covering VNets routing private access load balancing a...

The Cloud Engineer Networking focuses on the design operation and troubleshooting of network services that underpin Rhapsodys AWShosted platforms (RaaS CaaS Envoy Identity/NGS). You will build and support secure resilient connectivity VPC/VPCe Transit Gateway Direct Connect sitetosite VPNs (includi...