Customer Service Executive Jobs in Colombo

Key Responsibilities Respond to customer enquiries and incidents with empathy accuracy and professionalism. Manage BAU (business-as-usual) tasks efficiently ensuring service levels are met. Escalate complex issues appropriately and follow through to resolution. Maintain compliance with regulatory st...

DescriptionDescriptionPart of the Hayleys Group Hayleys Leisure PLC includes The Kingsbury Hotel in Colombo and the various properties around the island under Amaya Resorts & Spas and the Boutique Collection by Amaya. As part of this team you would be contributing to the growth and expansion of the...

Role Overview The Accounts Executive will be responsible for managing day-to-day financial operations ensuring compliance with statutory requirements and supporting administrative functions. The role requires accuracy attention to detail and the ability to liaise effectively with internal teams and...

Job Responsibilities Lead the development and management of financial plans budgets and forecasts to support the organizations short-term and long-term goals.Collaborate with department heads to ensure budget adherence and allocation of resources.Conduct financial analysis and reporting including va...

DescriptionPOSITION SUMMARYContact appropriate individual or department (e.g. Sales Data Administration Accounting) as necessary to resolve guest calls requests or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott including up-selling. Determin...

The candidate needs to coordinate with hiring managers to identify staffing needs and candidate selection applicants through online channels such as LinkedIn and other professional networks. Create job descriptions and interview questions that reflect the requirements for each position. Compile lis...

Job Overview:We are seeking a dynamic and technically adept Digital Account Manager to bolster our Paid Media team at Home of Performance Digital this role the Digital Account Manager will spearhead the strategic and technical aspects of paid media campaigns ensuring their precision execution and a...

Company Overview A fast-growing Australian mobile car detailing service expanding operations with a back-office in Sri Lanka. The company prides itself on excellent customer service and is seeking international talent to support its Australian client base during local business hours. This dynamic au...

Role OverviewAs a Sales Consultant at Trillium Property Management and Services Ltd you will play a vital role in supporting our sales team and Directors to close premium residential and commercial property transactions across Colombo. This full-time on-site position is based at our Head Office with...

DescriptionPOSITION SUMMARYDirect and assist Stewards in order to make clean up more efficient. Ensure water temperature and chemical levels are appropriate for cleaning and documented. Assist with Banquet plate-ups. Assist cooks and kitchen staff with various tasks as needed. Provide cooks with nee...

About usBIGJOBS is a Colombo based executive search firm.We connect exceptional talent with top organizations across a diverse range of industries. Positon : Personal Secretary / Confidential Secretary.Responsibilities:Manage and maintain executives schedules appointments and travel arrangements.Ha...

Infomate a pioneer in shared services in Sri Lanka and a subsidiary of the renowned John Keells Group is a leading Business Process Management company with a global reach spanning four continents. With over 150 years of history the John Keells Group is a Sri Lankan conglomerate with a diverse portfo...

Shangri-La Group Sri LankaShangri-La Hotel Colombo overlooks the Indian Ocean in the heart of the business district with direct access to the most extensive international shopping mall in Sri Lanka Shangri-Las own One Galle Face Mall. The hotel offers the finest accommodation in Colombo an exciting...

Shangri-La Group Sri LankaShangri-La Hotel Colombo overlooks the Indian Ocean in the heart of the business district with direct access to the most extensive international shopping mall in Sri Lanka Shangri-Las own One Galle Face Mall. The hotel offers the finest accommodation in Colombo an exciting...

Finance Executive - Shared Service CentreAre you GOOD AT working with NUMBERSCan you INTERPRET the story behind numbersAre you a TEAM PLAYER with high level of learning agilityCan you TAKE THE CHALLENGE of maintaining financial standards and internal controlsRESPONSIBILITIESCompliance of GL entries...

DescriptionPOSITION SUMMARYConduct investigations and gather evidence related to theft/fraud or lost items noise complaints assault complaints food poisoning complaints and other guest complaints and incidents. Conduct interviews with relevant parties in order to obtain statements and information re...

An Accounts Receivable Executive at IFS is responsible for the accurate and timely invoicing of products and services across all internal and external business streams. This role involves interpreting billing instructions from the business and ensuring that invoices issued to customers and related p...

Our client believes in the power of Virtual Advancementleveraging digital innovation and strategic foresight to help businesses excel in a rapidly evolving world. With a focus on agility and adaptability they work alongside organisations to simplify complexity enhance operations and implement strate...

Review system requirements and documentation: Assess specifications to ensure they meet organizational needsPlan and conduct system audits: Evaluate system performance and identify risksCommunicate findings: Share results and recommendations during exit meetingsFollow up on actions: Review responses...

Preparation of monthly management accounts and annual statutory financial statements. Responsible for preparation and maintaining of general ledger reconciliation and bank reconciliation. Liaising with auditors banks IRD and other relevant parties. Fair understanding of how IFRS and IAS are used. E...