Continuous Improvement Jobs in Sri Lanka

We are delighted to be seeking a Customer Support Consultant.  You will have the unique opportunity to be the voice of our product and the frontline advocate for our customers. This role directly shapes our clients experience satisfaction and loyalty. By delivering fast empathetic and effective supp...

Overview: We are seeking detail-oriented and analytical professionals with strong experience in quality control and process compliance within BPO KPO or order management environments. The ideal candidate should be capable of conducting precise audits ensuring process excellence and driving operation...

Technical Leadership:Design and implement scalable robust architectures for delivery channels and middleware systems.Provide technical leadership and mentorship to engineering teams ensuring adherence to best practices and coding standards.Conduct code reviews and oversee the quality of software dev...

This is a strategic and hands-on technical leadership role focused on ensuring system availability resilience scalability and reliability. You will architect and evolve automation frameworks lead non-functional testing and mentor engineers across the product lifecycle.Key ResponsibilitiesNon-Functio...

About Us Catalyst Labs is a leading talent agency specializing in US and European Tech and Finance Industry. We stand out as an agency that is deeply embedded in our clients recruitment operations. We work directly with Big 4/ Big 6 and Big 20 public accounting and top tier law firms in-house Financ...

Leadership & Sustainability is a globally recognized Verification Body committed to driving transparency accountability and continuous improvement across the textile apparel and footwear supply chain. We work closely with global brands and manufacturers to deliver independent high-quality verificati...

DescriptionJOB SUMMARYAccountable for the quality consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus purchasing staffing and food preparation for the propert...

We are looking for open-minded self-driven undergraduates in Accounting and Finance to join our dynamic R&D Finance team in Colombo. This entry-level role provides an excellent opportunity for aspiring accounting professionals to gain hands-on experience and launch their careers at the intersection...

Role Description Deliver projects on-time within defined scope and on budget.Develop and maintain project schedules set milestones review progress periodically and adjust plans as required to ensure achievement of all deliverables.Manage relationships with clients and all stakeholders to ensure smo...

Job Summary We are seeking a driven Software Engineer specializing in integrations. The ideal candidate will design build and maintain robust integration solutions using modern technologies. You will work closely with internal teams and external stakeholders to ensure seamless data flow across syste...

Responsibility Lead end-to-end project lifecycle management including initiation planning execution monitoring and closure ensuring delivery within time budget and quality parameters. Coordinate and track the progress of assigned projects ensuring timely updates milestone tracking and stakeholder r...

Your TasksGuidance of the production with safe-guarding of smooth operationsDisciplinal and technical guidanceEf ficient resource and manpower planning under consideration of prioritiesSafeguarding of product quality and customer deadlinesResponsible of machine maintenance in terms of preventive ser...

Lead the quality assurance team. Oversee day-to-day QA operations manage audit coverage and drive consistency across QA analysts Supervise QA team reviewing deal cases and ensure SLA adherence Define sampling strategy (critical vs. standard vs. renewals) Conduct calibration sessions to align QA sco...

About the Role A fast-growing Australian car detailing brand is seeking an Operations Manager to oversee and manage cross-border operations between Sri Lanka (Back Office) and Australia (Field). The role involves orchestrating people processes and performance while ensuring seamless delivery across...

Own the QA governance framework drive strategic improvements and ensure QA operations align with business goals of quality risk reduction and efficiency Define and implement the QA framework across Order Management Product Fulfilment processes Own SLA/KPI delivery (Accuracy % FPY Error Leakage RCA...

Own the QA governance framework drive strategic improvements and ensure QA operations align with business goals of quality risk reduction and efficiency Define and implement the QA framework across Order Management Product Fulfilment processes Own SLA/KPI delivery (Accuracy % FPY Error Leakage RCA...

QA ManagerRole Objective:Own the QA governance framework drive strategic improvements and ensure QA operations align with business goals of quality risk reduction and Responsibilities:Define and implement the QA framework across Order Management Product Fulfilment SLA/KPI delivery (Accuracy % FPY...

Role:The Associate Director will be responsible for leading large-scale Quality Assurance (QA) operations for Google Deal Ops quality processes that includes Deal Strategy Support process and Order Management Product Fulfillment (OMPF) process. The role requires strategic leadership to drive qualit...

Key responsibilities & Accountabilities:* Advanced Incident Response & Threat InvestigationInvestigate and remediate escalated security incidents involving advanced attack detailed forensic data collection root cause analysis and system restoration.* Mentorship & Knowledge SharingProvide guidance a...

5 Years of QA experienceHas worked on or has knowledge testing experience in Pega CRM Frameworks CPMi5 years of experience of functional testers includingTest Estimation Test planning Test Design Test Execution Defect managementTest Reporting RCAGreat interpersonal and communication skillsAbility to...