Application Support Jobs in Sri Lanka

As an Application Support Consultant you will directly interact with our partners and customers ensuring the highest level of customer satisfaction through technical mentoring coaching and consulting services as well as acting as a client advocate to resolve issues and to improve process and the app...

Key ResponsibilitiesSupports the establishment and management of Service Level Agreements (SLAs) ensuring consistent and high-quality service deliveryContinuously improves IT and network service performance to enhance end-user satisfactionTracks routes and resolves incidents by coordinating with app...

Role Overview The IT Service Desk Administrator provides first and second-line IT support to ensure smooth day-to-day business operations. The role focuses on incident resolution user support system administration endpoint management and maintaining high service availability aligned with IT service...

Key ResponsibilitiesWork on 24/5 operations including local holidays and weekends. Roster basis shifts will be allocated. (Morning 4.30am -12.30pm / Day 11.00am 8.00pm / Night 7.30pm 4.30am).Work with international clients and the internal development teams to troubleshoot and resolve issues in th...

The RoleWe are seeking an experienced Finacle Functional & Technical Lead / Senior Finacle Engineer to lead and support core banking operations system enhancements and integrations. The ideal candidate will bring strong hands-on expertise in Finacle Core Banking combined with technical capabilities...

Application Developer / Support SpecialistWe are seeking a versatile Application Developer / Support Specialist to bridge the gap between technical maintenance and active business this role you will be responsible for the end-to-end health of our business applications ranging from designing complex...

Job description Were Hiring: Application Support EngineerJoin GPV Lanka a global leader in electronics manufacturing with over 30 years of excellence and a proud recipient of the Presidential Export Award.Were looking for a proactive and tech-savvy Application Support Engineer to join our dynamic I...

Role PurposeProvide advanced troubleshooting and resolution for end-user incidents while supporting continuous improvement of service desk operations.Key ResponsibilitiesResolve complex incidents not handled at L1Perform remote troubleshooting of desktops laptops and applicationsManage user account...