Intern Application Support

VitalHub

Job Location:

Colombo - Sri Lanka

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Key Responsibilities

Work on 24/5 operations including local holidays and weekends. Roster basis shifts will be allocated. (Morning 4.30am -12.30pm / Day 11.00am 8.00pm / Night 7.30pm 4.30am).
Work with international clients and the internal development teams to troubleshoot and resolve issues in the VitalHub product suites.
Ensure compliance for given SLAs and OLAs.

Qualifications & Experience

Undergraduate in Computer Science IT or equivalent qualification.
Excellent communication presentation interpersonal and negotiation skills with ability to converse with clients in other countries.
Strong analytical problem-solving and decision-making skills with ability to troubleshoot issues on the applications and their environments.
Possess relevant computer literacy.
Knowledge with SQL is an added advantage.
Ability to work independently with an open and flexible mindset.

Required Experience:

Intern

Key ResponsibilitiesWork on 24/5 operations including local holidays and weekends. Roster basis shifts will be allocated. (Morning 4.30am -12.30pm / Day 11.00am 8.00pm / Night 7.30pm 4.30am).Work with international clients and the internal development teams to troubleshoot and resolve issues in th...