Telephone Etiquette Jobs in South Africa

MAIN PURPOSE OF JOB: - Effectively manage all shift resources to ensure acceptable service levels- Effectively manage all aspects on the shift- Effectively assists shift manager / control room managers in smooth running in the Control RoomQUALIFICATION & EXPERIENCE:MatricCO1Grade CLiterate in Englis...

Skills and Knowledge Natural ability for customer focus Product knowledge (In-house training) Demonstrates interpersonal skills to engage with customers effectively Professional verbal communication skills Strong attentiveness and listening skills Best practice telephone etiquette Strong persuasion...

KEY DUTIES AND RESPONSIBILITIESPlease note that this is not an exhaustive list of everything that needs to be done.  NH Hotels employees always find new ways to look after the business their guests and their colleagues.   Within this the key responsibilities for this position are:To work as a team w...

KEY DUTIES AND RESPONSIBILITIESPlease note that this is not an exhaustive list of everything that needs to be done.  NH Hotels & Resorts employees always find new ways to look after the business their guests and their colleagues.   Within this the key responsibilities for this position are:Creating...

Lets Write Africas Story Together!Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job DescriptionExciting Opportunity! We are looking for x2 Consultant: Customer Care for our Parktown OfficePurpose:Provides a positive customer experience by being helpf...

Role Overview You will be required to interact with clients increase sales and elevate customer experience. If youre a top performer that can align yourself with our organization Values of Awesome Service Passionate Honest Human Dynamic recognition and can wisely use resources and deliver results co...

Duties & ResponsibilitiesIncoming CallsGreet callers in a friendly and professional manner following the Switchboard Script OP/TM/03/IALCH.Answer all calls promptly aiming for minimum 15s answer timeTransfer all calls to the correct extensionsTake detailed messages when users are not availablePass m...

Mediclinic Emfuleni Vanderbijlpark Emfuleni South AfricaClosing date: 10/10/2025 Number of positions: 1Recruiter name: Velozia Breytenbach Reference number: 64204 Workplace Type:On-sitePermanentPlease note if you are an internal employee on a fixed term contract please apply using an external candi...

Mediclinic Brits Brits South AfricaClosing date: 12/10/2025 Number of positions: 1Recruiter name: Rethabile Thamae Reference number: 64276 Workplace Type:On-sitePermanentPlease note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not you...

Mediclinic Nelspruit Sonheuwel Nelspruit South AfricaClosing date: 10/10/2025 Number of positions: 1Recruiter name: Nhlanhla Samaria Mahlangu Reference number: 64314 Workplace Type:On-sitePermanentPlease note if you are an internal employee on a fixed term contract please apply using an external ca...

DescriptionThe purpose of the role is to manage arrears effectively.Managing tenant accounts. 1. Follow up and collect all outstanding monies from current and ex-tenants who are in arrears.2. Negotiate payment arrangements. 3. Provide statements to relevant parties when required.4. View banking unal...

MAIN PURPOSE OF JOB:Support and provide superior service to internal and external customers via phone email and face-to-faceQUALIFICATION & EXPERIENCE: Matric Computer Literate Customer Service experience in a call centre environment Excellent communication skillsCUSTOMER INTERACTION Answer inbound...

ResponsibilitiesConvert lead/quotes to sales in terms of the minimum quantity and quality targets that are in place including but not limited to:Minimum monthly premium writtenAverage premium valueNett conversion ratio of quotes to salesFacility quality targetCancellation ratioQualifications : Mini...

DescriptionPOSITION SUMMARYEnter and retrieve information contained in computer databases using a keyboard mouse or trackball to update records files reservations and answer inquiries from guests. Transmit information or documents using a computer mail or facsimile machine. Operate standard office e...

Description: JDJ Diagnostics is looking for a dynamic and mature individual who must be computer literate and have at least 3 years of experience in administrative work for our laboratory. Requirements Grade 12 Post grade 12 software experience an advantage. 3 Years Relevant Working Experience Able...

Red Ember Recruitment is seeking on behalf of our client a professional and approachable Front Desk Receptionist to join their this role they will act as the first point of contact for clients and visitors ensuring a warm welcome and an efficient front desk experience.Key Responsibilities:Welcome a...

IntroductionLaw firm in Pretoria is looking for a Receptionist to join their team.Requirements:Excellent telephone etiquette and communication skillsSelf-motivated dedicated diligent and a team playerWell-presented adaptable and able to work independentlySituated in Pretoria or willing to relocatePl...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

DescriptionPOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Bonvoy information. Ensure rates match market codes document excepti...

Mediclinic Kloof Erasmuskloof Pretoria South AfricaClosing date: 09/25/2025 Number of positions: 1Recruiter name: Minette Swanepoel Reference number: 63715 Workplace Type:On-sitePermanentPlease note if you are an internal employee on a fixed term contract please apply using an external candidate pr...