Telephone Etiquette Jobs in South Africa

DescriptionPOSITION SUMMARYSupply guests with directions and information regarding property amenities services and hours of operation and local areas of interest and activities. Contact appropriate individual or department (e.g. Bellperson Front Desk Housekeeping Engineering Security/Loss Prevention...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

CRC - Customer ServicesFull time positionCustomer service duties and responsibilities generally include answering phone calls and emails responding to customer questions and complaints.Agents are also responding to complaints from the social media customer Retailer and third-party contact (telephon...

Scope of position:To coordinate and ensure smooth and efficient flow in the department.  To provide Financial and Administrative support to the maintenance department. To build and maintain a highly effective support desk function within the department. Always act in a professional manner using the...

DescriptionPOSITION SUMMARYPerform general office duties to support Sales & Marketing (e.g. filing sending emails typing faxing copying). Prepare sales-related documents throughout the sales process (e.g. proposals contracts or banquet event orders). Promote awareness of brand image internally and e...

DescriptionPOSITION SUMMARYMeet group coordinator/host(ess) prior to functions make introductions and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information determine proper set up timeline specific guest needs buffets action stations t...

DescriptionPOSITION SUMMARYAssist and support management and the leadership team with handling and resolving Human Resources issues. Assist employees with internal and external transfer requests and procedures. Monitor and assist managers/supervisors with hiring processes and issues. Coordinate and...

DescriptionPOSITION SUMMARYCalculate figures for food inventories orders and costs. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Post invoices using computer programs. Conduct inventory audits to determine inventory levels and needs. Complete...

DescriptionPOSITION SUMMARYAssist hotel group guests to ensure a successful event by being the housing and billing contact from pre-arrival through departure; providing excellent service and hospitality following the brand guidelines. Process all reservation requests changes and cancellations receiv...

DescriptionPOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Bonvoy information. Ensure rates match market codes document excepti...

DescriptionPosition Summary:As a Customer Service & Call Center Agent you will play a vital role in ensuring our guests travel experiences start on the right note. You will handle reservation requests changes and cancellations efficiently while delivering exceptional customer service. Your ability t...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

Mediclinic Winelands Orthopaedic Hospital Stellenbosch South AfricaClosing date: 29/04/2026 Number of positions: 1Recruiter name: Nadine Lizelle Hearne Reference number: 69493 Workplace Type:On-sitePermanentPlease note if you are an internal employee on a fixed term contract please apply using an e...

We are hiring service-focused individuals to join our team as Customer Service Agents. In this role you will handle inbound interactions for major brands assisting customers with questions service requests account needs and product support.You will use our guided systems and resources to deliver hig...

Outsourced CFO is looking for an assertive problem solver to join our team as an Office Receptionist. Reporting directly to the Operations Administrator/ Officer.Job responsibilities will include among others:Telephone duties.Answering the OCFO telephone line.Returning all abandoned calls.Measuring...

KEY DUTIES AND RESPONSIBILITIESPlease note that this is not an exhaustive list of everything that needs to be done.  NH Hotels employees always find new ways to look after the business their guests and their colleagues.   Within this the key responsibilities for this position are:To work as a team w...

Our client operates the largest and most dynamic water park in Saudi Arabia delivering world-class guest experiences within a high-performance safety-driven environment. With a strong commitment to professional development the company offers full training exceptional facilities and an exciting oppor...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

Our client based in Randburg Gauteng is seeking a dynamic and experienced Branch Manager to join their team. The successful candidate will be responsible for overseeing branch operations leading a team and maintaining strong client relationships while ensuring excellent service delivery. Applicants...