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Reservationist
Job Location:
Job Location:
Cape Town - South Africa
Salary:
Not provided by the employer
Salary:
Experience Required:
1-3years
Experience Required:
Posted:
7 July 2026 (30+ days ago)
Posted:
Application Deadline:
4 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
NOW HIRING RESERVATIONIST
Cape Town Western Cape
Are you passionate about hospitality and delivering exceptional guest experiences Were looking for an experienced Reservationist to join a leading hotel in Cape Town.
What Youll Do:
Manage hotel reservations from enquiry to confirmation
Provide outstanding service to guests via phone and email
Ensure bookings are captured accurately and efficiently
Upsell room categories and hotel services
Coordinate special guest requests with operational departments
Maintain reservation records and guest databases
Resolve guest queries professionally while ensuring an exceptional customer experience
Requirements
Diploma or Degree in Hospitality Management or from a recognised hotel school
Previous reservations front office or guest services experience within a hotel environment
Experience with Opera PMS and Microsoft Office
Strong communication and customer service skills
Excellent administrative skills with exceptional attention to detail
Ability to upsell rooms and maximise revenue opportunities
Professional telephone etiquette and problem-solving abilities
Fluent in English (additional languages advantageous)
Benefits
This is a live-out role.
Required Skills:
Hospitality Reservations Opera
Required Education:
OperaHospitality
