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With Relocation Support-Junior German Customer Service Representative in Lisbon
Job Location:
Monthly Salary:
Posted:
25 June 2026 (30+ days ago)
Posted:
Application Deadline:
22 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Key Responsibilities
- Respond to customer inquiries via phone email and chat in a professional and timely manner.
- Provide support for product-related questions order issues and technical troubleshooting.
- Escalate complex or unresolved issues to the appropriate team.
- Ensure customer satisfaction by offering clear helpful and efficient solutions.
- Maintain accurate records of customer interactions and solutions within the CRM system.
Requirements
- Fluent in German (C2 level) and strong communication skills in English (minimum B2 level).
- Excellent problem-solving skills and attention to detail.
- Ability to adapt to a rotational schedule including weekends and public holidays.
- No previous experience required entry-level candidates welcome!
- Must be available to work on-site in Lisbon.
What We Offer
- Competitive salary and benefits package.
- Private health insurance.
- Paid training to ensure your success in the role.
- A multicultural and supportive work environment.
- Opportunities for career growth and advancement within the company.
