Ukrainian Speaking Content Moderator
Job Summary
*** This role is only for applicants based in Portugal***
Are you eager to launch a global career in one of Europes sunniest and most vibrant capitals We are seeking energetic Ukrainian speakers to join our diverse multicultural center in Lisbon.
In this position you will play a crucial role in safeguarding and supporting the user base of a leading global social media platform. Youll be part of an agile team focused on maintaining a secure inclusive and uplifting digital environment for millions of people every day.
Core Responsibilities
- Media Review: Monitor and evaluate user-submitted materialincluding videos images text and profilesto verify compliance with platform rules and regulations.
- Community Safety: Detect and address toxic harmful or deceptive content swiftly to preserve the platforms integrity.
- Issue Resolution: Manage reported accounts and escalated safety concerns with a high degree of precision.
- Workplace Standards: Deliver objective empathetic and efficient performance that aligns with established quality metrics.
Candidate Profile
- Linguistic Capability: Exceptionally strong Ukrainian language skills alongside a solid command of English (B2 level) required for corporate communication and training modules.
- Work Authorization: Must possess a valid EU Citizenship a Portuguese Residence Permit (Título de Residência) or official Refugee Documentation.
- Background: While previous experience in customer care or content moderation is advantageous it is not mandatory. Comprehensive professional training will be provided.
- Resilience: Ability to handle sensitive online material and thrive in a fast-moving shift-based work setting.
Compensation & Schedule
- Monthly Base: 1237 Gross (distributed over 12 months).
- Hours: 40 hours weekly structured as 5 working days.
- Daily Routine: 8-hour shifts paired with a 1-hour midday break.
- Roster: Rotational shifts scheduled Monday through Sunday occurring inside the 07:00 to 00:00 (Midnight) operational window.
Moving Support (For Candidates Relocating within Portugal)
We make your transition to the capital smooth and hassle-free if you are moving to Lisbon from another Portuguese city:
- Travel Assistance: Reimbursement for your initial domestic travel expenses to Lisbon.
- Accommodation: A private room in a shared company apartment is provided upon your arrival to help you settle in.
- Local Bureaucracy: Our team assists with updating your local address registration and transferring any necessary regional administrative paperwork.
Employee Benefits & Culture
- Professional Advancement: Strong focus on internal mobility; successful moderators regularly transition into Quality Analyst or Team Leader roles.
- Health Services: Comprehensive private medical insurance corporate wellness initiatives and dedicated mental health resources.
- Work Environment: A state-of-the-art office featuring colleagues from more than 50 different countries.
- Social Perks: Complimentary Portuguese language classes company-sponsored sports surfing outings and regular social gatherings.
- Security: A stable income coupled with the prestige of working alongside an iconic global brand.
About Company
welcome. Ignite is a specialist Construction and Property Recruitment Consultancy. ... We pride ourselves on recruiting Construction and Property staff of all levels and disciplines. We offer the same high quality service whether you are recruiting or seeking work from Engineer throug ... View more