Technical Project Manager

Join our team at AMGEN Capability Center Portugal consistently recognized among the top companies in the Best Workplaces(TM) ranking by Great Place to Work(R) in 2026 we were once again distinguished as one of the top Best Workplaces in the country (category 201-500 employees) reinforcing our commitment to an exceptional employee experience and workplace culture.

We are a team of over 500 talented individuals spanning more than 30 functions and areas of expertise and representing over 40 nationalities. Together we bring diverse perspectives and professional backgrounds to help shape the future of healthcare through innovation and technology.

This is your opportunity to explore a world of possibilities across areas such as Data & Analytics Digital Technology & Innovation Cybersecurity R&D Operations Global Distribution Finance Regulatory Affairs General & Administrative Human Resources and many more.

Located in the heart of Lisbon our AMGEN office fosters a culture of innovation excellence and purpose. Come thrive with us at AMGEN supporting our mission To Serve Patients.

What we do at AMGEN matters in peoples lives.

Technical Project Manager

ABOUT THE ROLE

The Project Manager - GenAI and Automation is a delivery-focused role within the Applied AI - AI Productivity and Custom GPT Solutions Practice. The role manages the end-to-end delivery of GenAI assistants agents Custom GPTs retrieval-augmented generation (RAG) solutions AI-enabled applications reusable AI capabilities and intelligent automation initiatives.

This project manager partners closely with product owners architects engineers data and platform teams business subject-matter experts cybersecurity privacy responsible AI enterprise architecture DevOps and external partners. The role is accountable for delivery planning Agile execution cross-team coordination risk and dependency management stakeholder communication governance readiness and operational handover across geographically distributed teams in Portugal the United States and India.

RESPONSIBILITIES

GenAI and Automation Delivery Management

• Plan and manage GenAI AI automation and software initiatives from intake and discovery through design build evaluation deployment adoption and operational handover.
• Develop and maintain integrated delivery plans covering scope milestones deliverables resources dependencies release dates acceptance criteria and business outcomes.
• Coordinate delivery across product owners GenAI architects software engineers data engineers user-experience specialists platform and DevOps teams security partners business SMEs and vendors.
• Manage multiple concurrent initiatives and maintain clear visibility into priorities progress decisions blockers risks capacity and required leadership actions.
• Support roadmap development intake triage prioritization release planning and sequencing of reusable capabilities such as AI assistants RAG components MCP-based apps integrations Skills and Workspace Agents.
• Ensure technical documentation testing evidence operating procedures support models training materials and handover deliverables are completed before release.

Agile and Scaled Agile Execution

• Lead Agile delivery activities including sprint planning daily stand-ups backlog refinement reviews and demonstrations retrospectives release planning and continuous-improvement actions.
• Facilitate Scaled Agile activities such as program increment planning cross-team dependency management feature and epic tracking system demonstrations and planning across shared platform teams.
• Partner with product owners and technical leads to translate objectives into epics features user stories acceptance criteria and clear definitions of ready and done.
• Track delivery health using appropriate measures such as capacity velocity burnup or burndown cycle time predictability release readiness defects and outcome-based metrics.
• Identify and remove delivery impediments coordinate decisions across teams and escalate issues early with clear options and recommendations.
• Promote disciplined engineering and delivery practices without adding unnecessary process or slowing experimentation and learning.

Stakeholder Risk and Governance Management

• Serve as the central delivery contact for business sponsors product owners technical teams platform owners and senior stakeholders providing concise and decision-oriented status communications.
• Maintain risks assumptions issues dependencies decisions and action logs; drive timely ownership resolution and escalation.
• Coordinate architecture cybersecurity privacy responsible AI data-governance legal and regulatory reviews as required by the solution risk profile.
• Ensure project plans account for AI-specific quality and control activities including evaluation groundedness testing access controls human oversight monitoring operational readiness and incident-response planning.
• Manage changes to scope priority schedule and resources using transparent impact assessments and stakeholder alignment.
• Coordinate third-party vendors and delivery partners including commitments dependencies deliverable quality knowledge transfer and adherence to Amgen standards.

Global Team Coordination and Adoption

• Establish effective working agreements communication rhythms and handoff practices for teams distributed across Portugal the United States and India.
• Facilitate meetings across time zones and use clear asynchronous documentation so decisions actions and technical dependencies remain visible to all participants.
• Support launch adoption change-management and enablement activities including stakeholder briefings demonstrations office hours communications and feedback collection.
• Build trusted relationships across business and technology teams and create an inclusive delivery environment that supports accountability collaboration and shared outcomes.
• Continuously improve the team delivery model templates metrics governance checkpoints and reusable project-management practices.

REQUIRED SKILLS AND QUALIFICATIONS

Basic Qualifications

• Masters degree with 4 or more years of relevant experience in Project Management Business Administration Information Systems Computer Science Engineering or a related field; or
• Bachelors degree with 6 or more years of relevant experience in Project Management Business Administration Information Systems Computer Science Engineering or a related field.

Must-Have Skills

• 4 or more years of experience managing technology software data automation or digital-product initiatives including experience delivering GenAI AI/ML intelligent automation or similarly complex emerging-technology solutions.
• Demonstrated hands-on experience leading Agile product teams and facilitating Scrum and Scaled Agile practices including backlog management sprint execution release planning dependency management and continuous improvement.
• Experience managing cross-functional and geographically distributed teams with the flexibility to collaborate across Portugal United States and India time zones.
• Working technical understanding of GenAI delivery concepts including LLM-powered assistants RAG agentic workflows APIs and integrations cloud platforms AI evaluations security controls and production operations.
• Strong experience managing scope schedules resources risks dependencies decisions status reporting release readiness and operational handover across multiple concurrent workstreams.
• Experience using delivery and collaboration tools such as Jira Confluence Smartsheet Microsoft Project or Planisware Microsoft Teams and SharePoint.
• Ability to communicate complex delivery topics technical dependencies risks and recommendations clearly to engineers architects product owners business leaders and senior stakeholders.
• Strong facilitation organization problem-solving negotiation and conflict-resolution skills with the ability to operate effectively in a fast-changing environment.

Preferred Qualifications

• Project-management or Agile certification such as PMP PMI-ACP SAFe Agilist SAFe Scrum Master SAFe Release Train Engineer Certified ScrumMaster or Professional Scrum Master.
• Experience delivering solutions using ChatGPT Enterprise OpenAI platforms AWS Databricks MCP-based integrations n8n Power Automate UiPath or comparable AI and automation technologies.
• Experience managing cloud-native application development data-platform API-integration or DevOps initiatives.
• Experience with portfolio planning financial tracking vendor management resource forecasting and executive-level reporting.
• Experience delivering technology solutions in biotechnology pharmaceutical healthcare GxP or other regulated environments.
• Foundational cloud AI or automation certification from AWS Microsoft Azure Databricks or a comparable provider.
• Experience supporting organizational change user adoption training communications or capability-building programs.

APPLY NOW

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EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race color religion sex sexual orientation gender identity national origin protected veteran status or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Salary Range