Technical Customer Support Representative

Are you tech-savvy curious about AI and enjoy helping people solve problems

Were looking for an English-speaking Technical Customer Support Representative to join a customer support team in Lisbon Portugal.

This role is a great fit for candidates who have experience in tech support IT-related customer service or simply have a strong interest in technology and enthusiasm for AI and digital tools.

Location: Lisbon Portugal
Schedule: Rotating shifts between 07:00 and 22:00
Working Days: 5 days per week with 2 rotating days off
Work Model: On-site
Relocation: No relocation support provided

• Assist customers with technical and product-related questions
• Troubleshoot basic technical issues and guide users through solutions
• Provide support through customer service channels
• Explain technical information in a clear and user-friendly way
• Identify and escalate more complex issues when necessary
• Deliver a positive and professional customer experience

• Good command of English
• Previous experience in Customer Support Technical Support IT Support or a related field is a plus
• Tech-savvy and comfortable learning new digital tools
• Genuine interest in technology and AI
• Strong communication and problem-solving skills
• Comfortable working rotating shifts
• Able to work on-site in Lisbon
• Already based in Portugal or able to arrange relocation independently as relocation support is not available

Fresh graduates with a strong interest in technology are also welcome to apply.

Interested Send your English CVto and Ill be happy to share more details