Technical Customer Support – AI

Join a world-leading American AI company in vibrant Lisbon! We are looking for English-speaking Technical Customer Support Experts to assist users with cutting-edge AI tools platform troubleshooting and account management.

• Location: Lisbon Portugal
• Schedule: Full-time (40 hrs/week 24/7 rotating shifts)
• Contract: 12-month renewable (path to permanent after 2 years)
• Training: 15 days of paid onboarding

• Option A (With Accommodation): 1259.33/month total gross up to 200/month bonus
• Option B (Without Accommodation): 1320.67/month total gross up to 200/month bonus (Includes base salary 154/month tax-free meal allowance and pro-rated holiday/Christmas pay)

• Housing Provided: Private room in a shared apartment with utilities and bi-weekly cleaning included (Option A).
• Relocation Package: Covered travel to Lisbon paid annual return flight home.
• Onboarding Support: Full assistance with NIF Social Security and legal setup.
• Health Coverage: Private health and dental insurance active from Day 1.
• Campus Perks: Free gym access on-site health clinic cafeteria benefits (free soup bread salad fruit) language courses and team events.

• EU Citizenship or valid EU work permit
• Fluency in English (written & spoken)
• Passion for technology and customer service

Take the next step in your global career with an industry leader in artificial intelligence.