Tech CS — Technology Sales Support — Lisbon
Job Summary
Tech Customer Service Technology / Sales Support (Italian English) Lisbon Portugal (Remote)
Were urgently looking for an Italian and English-speaking professional to join a remote team providing tech-focused customer service for a global technology companys sales department. Problem solvers welcome.
Key Responsibilities:
- Provide tech-related customer service in Italian for the sales department of a leading tech brand
- Handle rotating shifts MondaySaturday 08:0019:00 from home
- Troubleshoot issues quickly with a solutions-first approach
- Maintain composure and empathy when handling difficult or frustrated customers
- Accurately record interactions and suggest process improvements where relevant
- Collaborate remotely with team leads and support colleagues
What Were Looking For:
- Italian at native level; English required
- Natural problem solver with a solutions-first attitude
- Empathetic and patient especially with frustrated or confused users
- Comfortable in a remote dynamic work environment
- Open to regular feedback and coaching
- Tech-comfortable and confident in using digital tools and systems
Why Join
Work remotely for one of the worlds most iconic technology companies with a supportive team culture and room to grow your career in multilingual tech support.
Apply Now: Italian tech enthusiast working remotely Apply urgently.