Support Analyst
Job Summary
Seeking a Support Analyst: Rhino are you there
At WE ARE META we focus on finding the perfect match between our Rhinos and our clients.
Why join us
- Expand your network: As a consultant at We Are META youll have access to a network of national and international partners across diverse sectors of the tech industry.
- Enjoy our perks: When you join the crash youll have an array of benefits to help you achieve the best work-life balance.
- Get your perfect match: Our recruiters do their best to get the best position for you whether in terms of working policy (remote hybrid on-site) or the companys culture.
- Personalized support: With our career coach we assure that all your needs are being met and youre being provided everything you need to excel in your professional life because the well-being of our Rhinos is our number one priority.
Perks of becoming a Rhino:
- Youll get a welcome kit
- Opportunities for career progression
- Live on the edge with our health insurance
- Coverflex meal card
- Other protocols and special discounts
For this position the perfect Rhino should have the following skills:
- 4 years of experience as a Support Analyst providing IT User Support Service Desk or Workplace Infrastructure management in a corporate environment
- Advanced proficiency in Windows OS environments Active Directory and Microsoft 365
- Working knowledge of macOS covering basic configuration and troubleshooting
- Good working knowledge of SCCM with practical experience in MDM (Mobile Device Management) solutions
- Solid scripting skills in PowerShell or similar tools used for automation configuration and bulk management
- Deep understanding of PC hardware architectures diagnostic tools and core network protocols (TCP/IP DNS DHCP VPNs) plus experience supporting meeting rooms (Cisco and Microsoft Teams Rooms)
- Solid grasp of ITIL frameworks (Incident Problem and Change Management) and SLA-driven service delivery
- Pragmatic problem-solver with strong communication skills and the composure to stay structured under pressure
- Self-motivated curious and comfortable working in a multicultural fast-paced environment
- Fluency in English (B2); French is a strong plus
- Availability for hybrid work (2x/week) based in Lisbon (candidates should be based in Portugal with Portuguese or EU citizenship or a valid work permit).
If youre ready to join the crash and become a Rhino please click here and fill out the form!
Required Experience:
IC
About Company
The best tech recruitment agency in Portugal! We find & deliver the best tech talent with a focus on amazing recruitment experiences.