Spanish Speaking Customer Support Specialist

Are you a Spanish speaker looking to launch your career in a dynamic international environment We are seeking enthusiastic and customer-oriented individuals to join our team on-site in Portugal! This is your chance to work with leading global brands while enjoying the vibrant lifestyle culture and fantastic weather of the Iberian Peninsula.

• Customer Care: Act as the first point of contact for Spanish-speaking customers assisting them via phone email and live chat.
• Problem Resolution: Answer questions regarding product features order statuses billing and account management with a helpful attitude.
• Troubleshooting: Guide users step-by-step through digital platforms or basic technical queries to ensure a seamless experience.
• Data Documentation: Accurately log customer interactions and case details in the internal CRM database.

• Location: Based on-site at one of our modern high-tech office hubs in Portugal.
• Work Model: Full-time 100% on-site role with a multicultural and energetic team environment.

• Salary: Gross monthly (competitive within the local market).
• Hours: 40 hours per week.
• Relocation Support: * Flight Reimbursement for your journey to Portugal.
  • Company Accommodation provided in a shared apartment (all utilities and bills covered).
• Training: Comprehensive paid onboarding and product training to ensure your success.
• Career Growth: Clear internal paths to step up into quality assurance coaching or management roles.

• Native or Near-Native Spanish: Excellent verbal and written communication skills with a professional tone.
• English Proficiency: B2 level or higher to navigate internal training materials and systems.
• Legal Status: Must hold an EU Passport or a valid Work Permit for Portugal.
• Soft Skills: Empathetic patient organized and a strong natural problem-solver.
• Tech-Comfortable: Ability to multi-task smoothly across multiple applications and browser tabs.

Portugal seamlessly blends a booming international corporate hub with a deeply relaxed coastal lifestyle. Spend your free time exploring historical cities trying amazing food or catching waves at nearby beachesall while building a future-proof career.

Ready to start your Portuguese adventure Apply today with your English CV!