Software Engineer (Developer Platform)

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin SeatGeek Priceline Calm and Box create dynamic individualized experiences at scale. Our platform empowers organizations to activate customer data design seamless cross-channel interactions and optimize engagementall with enterprise-grade security and compliance. Today nearly 1200 brands across 50 countries rely on Iterable to drive growth deepen customer relationships and deliver joyful customer experiences.

Our success is powered by extraordinary people who bring our core valuesBe an Owner Growth Mindset Run as One Transparency to life. We foster a culture of innovation collaboration and inclusion where ideas are valued and individuals are empowered to do their best work. Thats why weve been recognized as one of Incs Best Workplaces and Fastest Growing Companies and were recognized on Forbes list of Americas Best Startup Employers in 2022. Notably Iterable has also been listed on Wealthfronts Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.

With a global presenceincluding offices in San Francisco Denver London Sydney and Lisbon plus remote employees worldwidewe are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Lets shape the future of customer engagement together!

How You Will Make an Impact

As a Software Engineer II on the Developer Platform Team you will help improve the Scala Bazel and CI foundations that Iterable engineers use every day to build test and ship services. Your work will make the codebase easier to change the build graph easier to reason about and CI more reliable under real production-scale usage.

This is a hands-on engineering role for someone with a solid programming background who enjoys working close to the codebase build system and developer workflow. You will independently own moderate-complexity projects contribute directly to the Bazel build platform core Scala libraries shared by services and partner with product engineering teams to turn recurring developer pain into durable platform improvements. You will also help shape how Iterable uses AI-assisted and agentic engineering practices to make complex development work faster safer and more repeatable.

• Improve the core developer workflow: Build and refine the systems engineers use to compile test package and validate their changes with confidence.
• Contribute to shared engineering foundations: Work on common libraries frameworks build patterns and service development practices that many teams rely on.
• Make CI faster and more reliable: Help improve the feedback loops that keep development moving while preserving quality and release confidence.
• Create leverage for product engineers: Turn recurring developer pain points into durable tools documentation automation and platform improvements.
• Apply AI to real engineering problems: Use tools like Cursor Claude and agent-based workflows to accelerate complex platform work automate repetitive tasks and create safer developer experiences.
• Partner across engineering: Collaborate with service teams to understand their needs support adoption and make the paved path easier to use over time.

What Were Looking For

We prioritize strong engineering fundamentals practical systems thinking and the ability to use modern AI tooling thoughtfully. You do not need to have used our exact stack but you should be comfortable learning deeply working in shared codebases and building tools other engineers depend on.

• Strong software engineering fundamentals in Scala Java Kotlin or another production language; able to read modify test and review service code in a large shared codebase.
• Experience with build systems dependency management CI or test infrastructure; familiarity with Bazel SBT Maven Gradle GitHub Actions or similar systems is valuable.
• Ability to debug complex build test and developer workflow failures and turn repeated issues into clear fixes tooling documentation or automation.
• Product-minded approach to developer experience; you care about usability feedback loops adoption and whether platform changes actually make engineers faster and more confident.
• Comfortable using AI tools such as Cursor Claude or similar systems for real engineering work including codebase exploration migration support test generation CI triage and agent orchestration.
• Good judgment about AI-assisted automation: able to break complex tasks into plans prompts verification steps and review loops with appropriate human oversight and safety guardrails.
• Clear communicator who can work with service teams explain trade-offs keep stakeholders informed and make progress in ambiguous technical areas.

What we offer

• Competitive salaries & meaningful equity
• Private Medical Insurance
• Life/Risk Assurance
• Meal Allowance: 8.55 per day
• Community Days (days for us to give back to the community)
• Paid Annual Leave (22 days)
• Global Lifestyle Reimbursement Account
• Paid Sabbatical
• Complete laptop workstation

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You may see all job vacancies on our official Iterable channels:

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  Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race color religion or religious belief ethnic or national origin nationality sex gender gender-identity sexual orientation disability age military or veteran status or any other basis protected by applicable local state or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances and its internal policy Iterable will also consider for employment qualified applicants with arrest and conviction records.