Service Now Developer
Job Summary
We are expanding our IT team and are looking for a ServiceNow Developer (ITSM) to support the ongoing implementation and evolution of our ServiceNow platform.
Strong knowledge on ITSM modules:
- Configure customize and maintain ServiceNow ITSM modules following ServiceNow best practices.
- Participate in the implementation of Incident Management Problem Management and future applications in ServiceNow.
- Gather analyze and translate business requirements into scalable ServiceNow solutions.
- Ensure platform configurations remain maintainable upgrade-friendly and aligned with ServiceNow standards.
- Maintain technical and functional documentation to ensure knowledge sharing and platform sustainability.
- Support end users during the rollout of new functionalities and provide guidance on platform usage.
- Collaborate closely with ServiceNow Business Analyst to continuously improve IT service management processes.
- Contribute to platform governance quality assurance and continuous improvement initiatives.
- Stay informed about new ServiceNow capabilities and recommend improvements that add value to the organization.
- Create dashboards whenever needed
What Were Looking For:
- Minimum 3 years of experience with ServiceNow
- Experience with development and deployment in ServiceNow
- Experience in troubleshooting and problem-solving
- Knowledge of ITSM Service Now
- Strong analytical skills and solution-oriented mindset
- Good communication skills and team spirit
Requirements
- Bachelors degree in Computer Science or a related field
- English level B2C1
Nice to Have:
- ServiceNow CSA certification
- Javascript REST APIs and IntegrationHub
- ITIL Foundation
Remote Work :
No
Employment Type :
Full-time
About Company
Inetum is a European leader in digital services. Inetums team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetums solutions aim at contributing to its clients performance and innovation as well ... View more