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Service Client Hybride à Braga
Job Location:
Monthly Salary:
Posted:
1 July 2026 (30+ days ago)
Posted:
Application Deadline:
28 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Start Your Journey as a Customer Specialist!
Become part of a collaborative customer-centric team where delivering outstanding service and building positive customer relationships are top priorities. If you enjoy solving problems communicating with people and working in a fast-paced environment this role offers an excellent opportunity for professional growth.
Role Overview:
As a Customer Specialist you will be the primary point of contact for customers via phone email and live chat. Your focus will be on providing exceptional support resolving inquiries efficiently and ensuring every customer receives a seamless and positive experience.
Key Responsibilities:
- Deliver high-quality customer support through phone email and live chat channels.
- Handle customer questions concerns and account-related requests accurately and within established service standards.
- Provide clear guidance and practical solutions to achieve high levels of customer satisfaction.
- Maintain accurate records of customer interactions and resolutions using internal support systems.
- Escalate complex or sensitive cases to the appropriate teams following company procedures.
- Collaborate with internal departments to ensure timely and effective issue resolution.
- Meet established quality productivity and response-time targets while maintaining excellent service standards.
- Keep up to date with company products services policies and processes through ongoing training and continuous learning.
Requirements:
- Language Proficiency:Fluent in French (C1/C2 level)
- Eligibility:EU citizenshipor a validPortuguese residency card
- Experience:01 year in customer support or a related role
- Skills:Strong communication analytical and problem-solving abilities
- Mindset:Eager to learn adaptable and motivated to grow within a fast-paced environment
Why Join Us
- Competitive Salary:Compensation that reflects your skills and potential
- Performance Bonus:Recognition for outstanding results
- Meal Allowance:Daily support for your meals
- Transportation Support:Assistance with commuting costs
- Health & Life Insurance:Comprehensive coverage for your peace of mind
- Relocation Package:Smooth transition support if youre moving to Portugal
- Hybrid Work: Balance the best of in-office collaboration and remote flexibility
Ready to elevate your career
Apply today and become part of a forward-thinking team that values growth innovation and excellence in service!
