Senior Service Now CMDB
Job Location:
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
As a CMDB specialist you will be responsible for ensuring the quality reliability and evolution of the ServiceNow platform with a focus on automation and continuous improvement.
Responsibilities:
- Manage and improve the CMDB (Configuration Management Database)
- Monitor and ensure the performance and health of the ServiceNow instance
- Review and optimize configurations (CIs attributes workflows groups)
- Prepare the CMDB to support efficient ITSM processes
- Automate processes and propose continuous improvements
- Manage access (roles users and permissions)
- Implement updates and manage deployments across environments
- Create reports notifications and data import templates
- Resolve technical incidents and provide daily support
- Produce technical documentation and train users
What Were Looking For:
- Minimum 5 years of experience with ServiceNow (senior/expert level)
- Strong knowledge of CMDB (configuration and administration)
- Hands-on experience with development and deployment in ServiceNow
- Good knowledge of:
- JavaScript HTML XML
- APIs (REST / SOAP)
- Experience in troubleshooting and problem-solving
- Knowledge of ITSM (preferred)
- Strong analytical skills and solution-oriented mindset
- Good communication skills and team spirit
Requirements
- Bachelors degree in Computer Science or a related field
- English level B2C1
Nice to Have:
- ServiceNow CSA certification
- CMDB Fundamentals
- Knowledge of ITOM / Infrastructure
- CIS Discovery or Service Mapping
- ITIL Foundation
Remote Work :
No
Employment Type :
Full-time
About Company
Inetum is a European leader in digital services. InetumÂ’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. InetumÂ’s solutions aim at contributing to its clientsÂ’ performance and innovation as well ... View more
