Senior Release Manager
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Job Summary
Job Description:
Company Description:
We Dream. We Do. We Deliver.
At Merkle a dentsu company we power theexperienceeconomy. Whetherwerebuilding the next greatapp running CRM at scale for global brands delivering technology architectures that support millions ofusers or providing world-class data identity and insights solutionsitsall in the name of craftingexperiences that set brands apart from the competition. Backed bydentsuslegacy of innovation andcreativity originating in Japanwevespent over 35 years helping brands build loyalty drive growth andconnect meaningfully with their audiences.
Wevebeen named a global Leader by top industry analyst firms in categories as wide-ranging as digitaltransformation and commerce experience designengineeringand technology integration digitalmarketing data scienceCRM andloyalty and customer data management.
Why choose Merkle
Innovation at Our Core:As part ofdentsusglobal network Merkle pushes the boundaries of customerexperience integrating creativity technology and data to drive real-world impact. For over 35 yearswevebeen innovating to meet the changing needs of our clients.
Global Reach with Local Expertise:With over16000 employeesacross 30 countries and part of a70000employeesnetwork at dentsu Merkle blends global insights with a deep understanding of localmarkets to deliver personalized effective solutions.
Collaborative Culture:At Merkle your ideas and contributions truly matter.Youlljoin a team that fostersinnovation collaboration and creative problem-solving. Together we work on impactful internationalprojects making meaningful connections every step of the way.
Job Description:
Key Responsibilities:
- Define release schedules (e.g. monthly bi-weekly continuous delivery)
- Coordinate release scope with product owners and engineering teams
- Manage release calendars across multiple teams or products
- Ensure alignment with business priorities and deadlines
- Lead release deployment activities across environments (dev QA staging production)
- Coordinate cross-functional teams (developers QA DevOps security infrastructure)
- Ensure all release criteria and quality gates are met before deployment
- Supervise go-live activities and manage rollback plans if needed
- Identify assess and mitigate release risks
- Lead Change Advisory Board (CAB) processes where applicable
- Ensure proper approvals and compliance with change management policies
- Maintain audit trails and documentation
- Define and optimize release management processes
- Improve CI/CD pipelines and automation strategies
- Introduce best practices (e.g. DevOps Agile release trains blue-green deployments)
- Track KPIs such as: Deployment frequency Change failure rate Mean time to recovery (MTTR)
- Act as the central point of contact for release status
- Provide release notes and updates to stakeholders
- Communicate risks delays and impacts clearly to leadership
- Coordinate with support teams for post-release readiness
- Monitor release performance and stability
- Lead post-release reviews (retrospectives incident analysis)
- Ensure issues are documented and resolved promptly
- Drive continuous improvement from lessons learned
Technical Skills:
- Strong understanding of: SDLC (Software Development Lifecycle) Agile / Scrum / SAFe frameworks DevOps practices and CI/CD tools (e.g. Azure DevOps Jenkins GitHub Actions)
- Familiarity with cloud platforms (Azure AWS GCP)
- Knowledge of infrastructure environments and deployment automation
Leadership & Soft Skills:
- Excellent coordination and stakeholder management
- Strong communication (especially under pressure)
- Problem-solving and risk management mindset
- Ability to lead without direct authority (influencing multiple teams)
*Work visa sponsorship is not available.For local documentation (NIF NISS) please consult Portuguese authorities.
Additional Information
Benefits andperks:
25 vacation days
Enjoy 2additionalvolunteering days to support your passion project
Mental Health: Benefit from 3 extra wellness days on top of your vacation days and a Mental HealthFirst Aider and EmployeeAssisstanceprogram to support your well-being
Health insurance (also possible for family members)
Cutting Edge Technology & Latest IT tools
Software-house environment
Agile and Flexible working hours
Hybridworking:we combine flexibility with in-person collaboration with an expectation of 1 day per week/ 4 days per month in the office
Digital nomad policy
Focus on career development
Full access to Dentsu Academy our global online learning platform
Beers foosball and ping-pong! #workhardplayhard
Free breakfast every secondWednesdayof the month
Employee discounts
Team & Company events
Referral bonus program
*At dentsu Diversity Equity and Inclusion (DEI) is central to our vision: To be at the forefront of people-centered transformations that shape society.
We cherish the unique talents and perspectives of all individuals welcoming applicants regardless of gender gender identity nationality religion ethnicity cultural background sexual orientation age physical or mental ability. By embracing diverse perspectives we create meaningful change and sustainable growth for our people clients and society. Our hiring decisions are guided by qualifications and role-specific requirements ensuring a workplacefreefrom discrimination and harassment.
#LI-Hybrid #LI-MERKLE
Location:
LisbonBrand:
MerkleTime Type:
Full timeContract Type:
PermanentRequired Experience:
Manager
About Company
Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in approximately 120 countries.
