Senior Product Manager, Data Products

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin SeatGeek Priceline Calm and Box create dynamic individualized experiences at scale. Our platform empowers organizations to activate customer data design seamless cross-channel interactions and optimize engagementall with enterprise-grade security and compliance. Today nearly 1200 brands across 50 countries rely on Iterable to drive growth deepen customer relationships and deliver joyful customer experiences.

Our success is powered by extraordinary people who bring our core valuesBe an Owner Growth Mindset Run as One Transparency to life. We foster a culture of innovation collaboration and inclusion where ideas are valued and individuals are empowered to do their best work. Thats why weve been recognized as one of Incs Best Workplaces and Fastest Growing Companies and were recognized on Forbes list of Americas Best Startup Employers in 2022. Notably Iterable has also been listed on Wealthfronts Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.

With a global presenceincluding offices in San Francisco Denver London Sydney and Lisbon plus remote employees worldwidewe are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Lets shape the future of customer engagement together!

Iterable is building the next generation of customer engagement one where AI doesnt just assist it acts. Our platform is evolving into an AI-native system powered by Nova enabling teams to translate goals into intelligent real-time customer experiences across every channel. This isnt about layering AI onto legacy tools; its about re-architecting how data decisioning and execution come together to create adaptive agentic journeys at scale.

Ready to move beyond pipelines and build intelligence-ready data systems

We are looking for a Senior Product Manager to define how the data moves lives and performs across Iterable. Youll own the vision and roadmap for the full data lifecycle from ingestion to intelligent storage to governed high-performance access.

Youll shape the systems that power both messaging surfaces and Nova AI experiences ensuring data is fast reliable and ready for real-time decisioning.

Every campaign launched every journey orchestrated every model activated it all depends on the foundations you build.

How youll make an impact:

You will:

• Define and execute the vision strategy and roadmap for our data platform enabling scalable reliable and AI-ready data infrastructure.
• Build products that simplify the ingestion transformation governance and activation of data across the platform.
• Drive the evolution of our data architecture to support real-time processing analytics AI and personalization at scale.
• Establish a strong product strategy for data governance quality metadata observability and platform reliability.

In this role youll get to

• Work at the heart of Iterables data planewhere decisions about ingestion storage schema and queries shape everything built on top of it.
• Define and evolve the long-term strategy for Iterables Data connectivity balancing innovation with stability.
• Make informed tradeoffs between parity platform consistency and differentiated innovation.
• Be the unwavering internal voice of the customer.
• Collaborate closely with Customer Success Engineering Marketing Sales and other PMs to ship outstanding products.
• Understand customer personas and use cases to define precise product requirements and deliver new features and enhancements.
• Develop comprehensive use cases and determine product specifications to launch new features and enhancements.
• Maintain thorough documentation of customer needs and product functionality.
• Research industry trends to uncover innovative product features and opportunities.

We Are Looking for People Who Have:

• Experience operating as a Senior Product Manager owning a technically complex customer-facing data products/platform (e.g. data connectivity data orchestration data transforms).
• Experience building data platforms including data ingestion transformation storage governance and APIs that enable analytics AI and product experiences.
• Experience with cloud data ecosystems such as Snowflake Databricks BigQuery Redshift or similar platforms
• Familiarity with data modeling metadata management data catalogs lineage and data quality frameworks
• Ability to balance platform investments with customer-facing outcomes driving adoption across multiple product teams.
• Experience using product metrics and customer feedback to drive platform adoption reliability and developer productivity.
• Excellent communication and stakeholder management skills with the ability to influence engineering design GTM and executive leadership.

What we offer

• Competitive salaries & meaningful equity
• Private Medical Insurance
• Life/Risk Assurance
• Meal Allowance: 8.55 per day
• Community Days (days for us to give back to the community)
• Paid Annual Leave (22 days)
• Global Lifestyle Reimbursement Account
• Paid Sabbatical
• Complete laptop workstation

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  Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race color religion or religious belief ethnic or national origin nationality sex gender gender-identity sexual orientation disability age military or veteran status or any other basis protected by applicable local state or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances and its internal policy Iterable will also consider for employment qualified applicants with arrest and conviction records.