Senior Product Designer
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Job Summary
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Company Description
We Dream. We Do. We Deliver.
At Merkle a dentsu company we power the experience economy. Whetherwerebuilding the next greatapp running CRM at scale for global brands delivering technology architectures that support millions ofusers or providing world-class data identity and insights solutionsitsall in the name of craftingexperiences that set brands apart from the competition. Backed bydentsuslegacy of innovation andcreativity originating in Japanwevespent over 35 years helping brands build loyalty drive growth andconnect meaningfully with their audiences.
Wevebeen named a global Leader by top industry analyst firms in categories as wide-ranging as digitaltransformation and commerce experience designengineeringand technology integration digitalmarketing data scienceCRM andloyalty and customer data management.
Why choose Merkle
Innovation at Our Core:As part ofdentsusglobal network Merkle pushes the boundaries of customerexperience integrating creativity technology and data to drive real-world impact. For over 35 yearswevebeen innovating to meet the changing needs of our clients.
Global Reach with Local Expertise:With over16000 employeesacross 30 countries and part of a70000employeesnetwork at dentsu Merkle blends global insights with a deep understanding of localmarkets to deliver personalized effective solutions.
Collaborative Culture:At Merkle your ideas and contributions truly matter.Youlljoin a team that fostersinnovation collaboration and creative problem-solving. Together we work on impactful internationalprojects making meaningful connections every step of the way.
Job Description
Responsibilities:
- Own end-to-end design of multi-surface campaigns and content experiences across email web and app; define reusable interaction patterns within the clients component library.
- Plan and synthesize research (evaluate/generate/explore) with Researchers to inform decisions and roadmaps for the Global Traveler and Modern Saudi Traveler audiences.
- Translate campaign briefs and insight into surface-specific concepts and prioritized work; right-size copy and layout for each surface adapting never copy-pasting a single idea across email web and app.
- Work within and extend design system and Adobe Experience Manager component library; document component choices variants layout settings states and motion so AEM authors and developers can build without further design input.
- Lead product ideation sessions and cross-functional problem-definition workshops.
- Create holistic experience maps and campaign vision to keep email web and app coherent and aligned on a single north star and phased delivery.
- Influence senior stakeholders with clear rationale linking user value feasibility and commercial impact.
- Apply clients brand voice Human Obsessed Unconventional across surfaces shaping subject lines CTAs push-notification text and microcopy as design decisions in US English and within strict component character limits.
- Deliver handoff-ready design with correct component and variant choices precise crop ratios and responsive breakpoints plus annotations that explain decisions rather than merely describe them.
Qualifications
- 46 years experience leading end-to-end product design across multiple releases ideally for premium consumer brands spanning web mobile and email/campaign work.
- Advanced proficiency in Figma (variables/advanced prototyping) and experimentation methods.
- Strong system/governance documentation; experience designing within established design systems and component-based authoring environments (e.g. Adobe Experience Manager / Universal Editor).
- Demonstrated facilitation and stakeholder management across disciplines.
- Proficiency in accessibility inclusive design and cultural/market nuance; comfort designing for Middle East and global audiences in US.
- Fluent English.
- Strong foundation in interaction design with handson experience in prototyping and humancentered design principles
- Ability to work in a fast-paced environment managing multiple projects and deadlines simultaneously.
- Strong portfolio showcasing your UX and UI expertise across web mobile and email/campaign work.
- Sharp editorial sensibility: able to right-size copy per surface respect a defined brand voice and component character limits and show clear evidence of editing.
Key Attributes
- Systems thinker who simplifies complexity and scales quality.
- Persuasive storyteller; synthesizes data/insight into compelling direction.
- Calm inclusive leader; builds feedback culture and psychological safety.
- Outcomefocused; links design to OKRs/KPIs and commercial goals.
- Proactively mitigates risk and unblocks teams.
- Craft-led and detail-obsessed; treats production-readiness and brand consistency as part of the design not an afterthought.
*Work visa sponsorship is not available.For local documentation (NIF NISS) please consult Portuguese authorities.
Additional Information
Benefits andperks:
25 vacation days
Enjoy 2additionalvolunteering days to support your passion project
Mental Health: Benefit from 3 extra wellness days on top of your vacation days and a Mental HealthFirst Aider and EmployeeAssisstanceprogram to support your well-being
Health insurance (also possible for family members)
Cutting Edge Technology & Latest IT tools
Software-house environment
Agile and Flexible working hours
Hybridworking:we combine flexibility with in-person collaboration with an expectation of 1 day per week/ 4 days per month in the office
Digital nomad policy
Focus on career development
Full access to Dentsu Academy our global online learning platform
Beers foosball and ping-pong! #workhardplayhard
Free breakfast every secondWednesdayof the month
Employee discounts
Team & Company events
Referral bonus program
*At dentsu Diversity Equity and Inclusion (DEI) is central to our vision: To be at the forefront of people-centered transformations that shape society.
We cherish the unique talents and perspectives of all individuals welcoming applicants regardless of gender gender identity nationality religion ethnicity cultural background sexual orientation age physical or mental ability. By embracing diverse perspectives we create meaningful change and sustainable growth for our people clients and society. Our hiring decisions are guided by qualifications and role-specific requirements ensuring a workplacefreefrom discrimination and harassment.
#LI-Hybrid #LI-MERKLE
Location:
LisbonBrand:
MerkleTime Type:
Full timeContract Type:
PermanentRequired Experience:
Senior IC
About Company
Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in approximately 120 countries.
