Senior AI TrainerCoach
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Job Summary
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Company Description
We Dream. We Do. We Deliver.
At Merkle a dentsu company we power theexperienceeconomy. Whetherwerebuilding the next greatapp running CRM at scale for global brands delivering technology architectures that support millions ofusers or providing world-class data identity and insights solutionsitsall in the name of craftingexperiences that set brands apart from the competition. Backed bydentsuslegacy of innovation andcreativity originating in Japanwevespent over 35 years helping brands build loyalty drive growth andconnect meaningfully with their audiences.
Wevebeen named a global Leader by top industry analyst firms in categories as wide-ranging as digitaltransformation and commerce experience designengineeringand technology integration digitalmarketing data scienceCRM andloyalty and customer data management.
Why choose Merkle
Innovation at Our Core:As part ofdentsusglobal network Merkle pushes the boundaries of customerexperience integrating creativity technology and data to drive real-world impact. For over 35 yearswevebeen innovating to meet the changing needs of our clients.
Global Reach with Local Expertise:With over16000 employeesacross 30 countries and part of a70000employeesnetwork at dentsu Merkle blends global insights with a deep understanding of localmarkets to deliver personalized effective solutions.
Collaborative Culture:At Merkle your ideas and contributions truly matter.Youlljoin a team that fostersinnovation collaboration and creative problem-solving. Together we work on impactful internationalprojects making meaningful connections every step of the way.
Position Overview
Learning Development & Organizational Growth
Our client is seeking a Senior Trainer/Coach to lead organizational learning and capability development in AI. This role is focused on designing and delivering comprehensive training programs and coaching that help employees understand and effectively use AI. You will foster a culture of growth and continuous learning across the organization.
Key Responsibilities:
1. Training Design & Curriculum Development
- Design and develop comprehensive AI training curricula for different skill levels and departments
- Create engaging learning materials tutorials workshops and self-paced content
- Develop training tracks from beginner to advanced levels
- Customize training approaches for different organizational units and roles
2. Training Delivery & Coaching
- Deliver engaging in-person virtual and hybrid training sessions
- Provide one-on-one and group coaching to help employees apply AI in their roles
- Facilitate learning communities and peer-to-peer knowledge sharing
- Create safe supportive learning environments that build confidence
3. Learning & Growth Enablement
- Assess learning needs across the organization
- Measure training effectiveness and employee competency development
- Identify gaps and iterate on training programs for continuous improvement
- Foster a culture of continuous growth and AI literacy across the client
Required Qualifications
- Minimum 5 years of experience in training design instructional development or coaching
- Strong understanding of AI concepts applications and practical usage
- Expertise in adult learning principles and instructional design methodologies
- Excellent presentation facilitation and communication skills
- Ability to engage diverse audiences and adapt training to different learning styles
- Experience designing and delivering blended learning programs
- Track record of building organizational capability and driving adoption
Preferred Qualifications
- Certification in instructional design adult learning or coaching methodologies
- Advanced degree in Education L&D or related field
- Experience with learning management systems and training technology
- Background in organizational development or change management
What Were Looking For
A senior-level professional with deep expertise in their specialized domain who is passionate about AI and committed to enabling organizational success. The ideal candidate is collaborative forward-thinking and able to work effectively with stakeholders at all levels.
*Work visa sponsorship is not available.For local documentation (NIF NISS) please consult Portuguese authorities.
Additional Information
Benefits andperks:
25 vacation days
Enjoy 2additionalvolunteering days to support your passion project
Mental Health: Benefit from 3 extra wellness days on top of your vacation days and a Mental HealthFirst Aider and EmployeeAssisstanceprogram to support your well-being
Health insurance (also possible for family members)
Cutting Edge Technology & Latest IT tools
Software-house environment
Agile and Flexible working hours
Hybridworking:we combine flexibility with in-person collaboration with an expectation of 1 day per week/ 4 days per month in the office
Digital nomad policy
Focus on career development
Full access to Dentsu Academy our global online learning platform
Beers foosball and ping-pong! #workhardplayhard
Free breakfast every secondWednesdayof the month
Employee discounts
Team & Company events
Referral bonus program
*At dentsu Diversity Equity and Inclusion (DEI) is central to our vision: To be at the forefront of people-centered transformations that shape society.
We cherish the unique talents and perspectives of all individuals welcoming applicants regardless of gender gender identity nationality religion ethnicity cultural background sexual orientation age physical or mental ability. By embracing diverse perspectives we create meaningful change and sustainable growth for our people clients and society. Our hiring decisions are guided by qualifications and role-specific requirements ensuring a workplacefreefrom discrimination and harassment.
#LI-Hybrid #LI-MERKLE
Location:
LisbonBrand:
MerkleTime Type:
Full timeContract Type:
PermanentRequired Experience:
Senior IC
About Company
Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in approximately 120 countries.
